BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,291 Reviews

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Reviews (34291)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Malia A.
70 reviews
Beauty Junkie Expert Level 3
A great high end store with everything a girl could dream of ! , horrible for my wallet but so good for everything else in my life haha Sephora is great for giving free samples when you need it and amazing at helping you find your perfect match of foundation!
Shayna T.
Brighton, WY
32 reviews
Beauty Junkie Expert Level 3
Great variety of products and average pricing. Their rewards system is the reason I typically choose them over other stores, as I am trying to save up points to get a good reward. Occasionally you can find sales online but they don't often have in-store deals.
Amanda H.
Kitchener, ON
66 reviews
I have one experience where I went in and wasn't asked if I needed help by anyone but to be fair it was super busy. Every other time I have had great customer service and they have been more then happy to help/get me samples of any product I want.
Justine S.
Calgary, AB
50 reviews
Sephora is my go-to-place for a lot of cosmetics. They have the most selection of brands, generally ranging from mid- to luxury-brand cosmetics. I shop here a lot. The return policy is good. I have shopped here before and would shop here again/
Jimena L.
81 reviews
Sephora is an amazing shop you can order online and it delivers so quick and they give u 3 free samples! The pore fessional primer is the best purchase I've done in sephora the primer is just incredible you find everything you need in a pore minimizer it is awesom 100% recomend it. Go and purchase it at
Yesssica B.
Miami, FL
9 reviews
( Sephora PRO dimensional Highlighting palette) This palette is incredible. Makes my skin look wet but not in a weird way, so beautiful and effortless. Easy to blend over foundation for the perfect finish. Feels sticky at first but dries down so beautifully. Got the cool palette and am in LOVE.
Rachel P.
Ottawa, ON
100 reviews
Beauty Junkie Expert Level 3
I have a love-hate relationship with Sephora, and I'm sure that I'm not alone in this. I love that there are so many brands in one place that I love, but I hate their rewards system and customer service. I usually shop online and go in store to swatch and compare products. I prefer to spend my money at Shopper's Drug Mart and other places with better reward systems.
Jenna S.
Churchbridge , SK
75 reviews
Beauty Junkie Expert Level 2
I love sephora as they have so many different brands too offer, and such good staff too let you try things, some things are pricey but some are not,, well worth the money, would shop again for sure, as the quality and product has never let me down
Valentina K.
7 reviews
Even though we don't have Sephora in Croatia anymore, but when we do have it, I was there at least one a month. They have a great selection of brands, stuff is super nice and store was always very clean. Because there is no more store, I am using there website, delivery is fast and I always get lot of samples. A big thumbs up for Sephora!
Paige G.
Tewantin Queensland
15 reviews
They are amazing although I carny shop in a store it is till amazing that I can order great products online. They are a a amazing beauty store and love all the products I have brought from there. Online shopping is simple and easy. Love it!!!!!!!
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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