BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,293 Reviews

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Reviews (34293)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Betül-Seyda K.
Germany, Bremen
2 reviews
Sephora is a good way to shop high end products. It is build very easy , so you can find all the things you want in seconds 😍🙌🏻 I love sephora , especially the sephora favorites , they always have everything I need . If you need any beauty products, than go to sephora!
Michalla S.
Deloraine, MB
56 reviews
Beauty Junkie Expert Level 2
Sephora's online shipping is always fast as is their online customer service. Unfortunately their app is only for US customers. It would be nice to have a Canadian version.

In shop I have never had an issue with returns or purchases and have always been more than satisfied.
Kate A.
Toronto, ON
170 reviews
Beauty Junkie Expert Level 4
My favorite store to shop in. I can just walk around without buying anything and I'm still happy but I usually do purchase. The staff are (usually) friendly and they have such a great return/exchange policy. Make sure you ask for samples if you're iffy on making a purchase!
Khendry S.
43 reviews
Excelente tienda donde podras conseguir diferentes productos para el cuidado de la piel y para maquillaje... en esta tienda podran conseguir y probar muchos productos para ver cual es el indicado segun tu tipo piel y tono.. se pueden conseguir maquillajes de distintas marcas y tambien productos marcas sephora.
Hussah B.
3 reviews
kat von d liquid lipstick,
easy application, good hold on the wand.
long lasting, not too drying and reapplies beautiful
and equally important their beautiful colors, from nice and subtle to daring unexpected colors.
Karmen H.
port alberni, bc
30 reviews
love this website and the app. everyone's always super helpful and I love that you can get samples of products. they have a good points system as well. I just wish I had more money to spend there. I'm always on their app looking at new products to try. I love Sephora
Breanna D.
Winnipeg, MB
431 reviews
Beauty Junkie Expert Level 4
This is my go to shop for make-up. I like shopping online a lot because you can get samples and deluxe samples by doing so. They have all my favourite brands like too faced and urban decay just to name a couple. They also have really good skincare and hair care brands as well.
Didi C.
8 reviews
My favorite place to shop all things beauty is definitely Sephora. It's my happy place to be honest and I hope they're quite frequently. Unfortunately most items are quite pricey but they are of how quality and worth it. I've also had some quite strange interactions with some of the staff but most seem to have a great understanding of the products and are willing to help.
Mikayla G.
9 reviews
Sephora is so great, it can be a little pricy sometimes but it's all in the moneys worth. Any store location I've been to has an awesomely helpful staff who know what they're talking about. The online store is a bonus especially if you don't have a location near you.
Melissa B.
8 reviews
Sephora is literally my home away from home.... super sad.. kinda. But I love it. The app and the benefits of being a VIB rouge member free shipping on products and exclusive products is just every makeup lovers dream. A bit pricey but all in all I love the franchise
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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