BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,286 Reviews

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Reviews (34286)
Q&A (379)
Media (868)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Kate A.
Toronto, ON
170 reviews
Beauty Junkie Expert Level 4
My favorite store to shop in. I can just walk around without buying anything and I'm still happy but I usually do purchase. The staff are (usually) friendly and they have such a great return/exchange policy. Make sure you ask for samples if you're iffy on making a purchase!
Michalla S.
Deloraine, MB
56 reviews
Beauty Junkie Expert Level 2
Sephora's online shipping is always fast as is their online customer service. Unfortunately their app is only for US customers. It would be nice to have a Canadian version.

In shop I have never had an issue with returns or purchases and have always been more than satisfied.
Hussah B.
3 reviews
kat von d liquid lipstick,
easy application, good hold on the wand.
long lasting, not too drying and reapplies beautiful
and equally important their beautiful colors, from nice and subtle to daring unexpected colors.
Ana D.
40 reviews
I visited Sephora store in Barcelona. I had the best time there! Every employee there was so sweet, nice and polite. They all knew perfectly English language. Also, when I asked one of them for Sephora favorites kits, they've done their best to find what I was looking for. I really liked the atmosphere there. I can say that I would like to work in company like that one day. :)
Karmen H.
port alberni, bc
30 reviews
love this website and the app. everyone's always super helpful and I love that you can get samples of products. they have a good points system as well. I just wish I had more money to spend there. I'm always on their app looking at new products to try. I love Sephora
bassant A.
297 reviews
Beauty Junkie Expert Level 5
Amazing place , this store is every women dreem to like live it hhhhh, it has every beauty stuff you could ever dreem aboutv, has all kind of perfumes ,make up , make up tools & skin care , the stuff there are amazing at any of their stores anywhere , love sephora .
Mikayla G.
9 reviews
Sephora is so great, it can be a little pricy sometimes but it's all in the moneys worth. Any store location I've been to has an awesomely helpful staff who know what they're talking about. The online store is a bonus especially if you don't have a location near you.
stephanie j.
17 reviews
I love sephora, it has everything you need under the sun. Sometimes i do feel like the customer service is very lacking. Especially if you go their in a track suit on your day off, compared to a day you are on fleek. I love the verity you can get from there. I would of course shop there again.
Didi C.
8 reviews
My favorite place to shop all things beauty is definitely Sephora. It's my happy place to be honest and I hope they're quite frequently. Unfortunately most items are quite pricey but they are of how quality and worth it. I've also had some quite strange interactions with some of the staff but most seem to have a great understanding of the products and are willing to help.
Andreea P.
Essex, Barking
79 reviews
Beauty Junkie Expert Level 4
Absolutely love Sephora . Most of the makeup I ever got was from this store. I absolutely love the staff members as they are so helpful and friendly. However I only went to a store in Romania, when I was in holiday as in UK Sephora does not exists.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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