BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%

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  • Sephora or iPSY ? 💕💄3 Answers
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Reviews (34301)
Q&A (380)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Katelyn K.
71 reviews
Beauty Junkie Expert Level 3
Sephora is always intimidating, it also depends on the store and staff. If they're nice and accommodating then your experience is going to be a lot better than if they have a bad staff. They do have everything you can want though. Sephora online is usually where I tend to shop, unless I have something that needs to be spent in store.
Idzie D.
Pincourt, QC
45 reviews
Beauty Junkie Expert Level 4
Service is always great, and it's lots of fun being able to swatch and try out any product I want from most of my favorite brands! I wish they had more "sephora favorites" sets available all year round though, because so many products are so expensive on their own, that getting a deal on a set of things to try s really nice.
vanessa s.
112 reviews
Beauty Junkie Expert Level 4
I absolutely love Sephora, every single experience I have had so far has been positive, I've always been helped and never has anyone tried to push a product I didn't want onto me. I've mainly been to the one in Yorkdale in Toronto, or the one at Vaughn mills and the customer service is great even on days where I'm just browsing!
I have been to sephora multiple times. Each time was a great experience, there is so much to choose from. They have the brands organized very well, though the way he aisle or shelves are set up make it kind of hard to get around especially when there's a lot of people (which normally there is). They always provide great service, the employees are always so joyful to help and really do a good job in making sure you find what you are looking for.
Alicia S.
Sydney, Aus
7 reviews
i love this store, it has a range of high end products, including mini or travel size products that you can purchase before fully commiting to the full size product. the only thing i do not like is the australian store doesn't carry as many brands as the american one and some of the brands listed online aren't in store as well. Other than that, i absolutely love this store and would highly reccomend shopping there
Gabrielly M.
1 review
A paleta é bem pequenininha mesmo, mas pra mim serve porque não uso muitas sombras. Acho que os delineadores em gel poderiam facilmente ser substituídos por mais sombras, assim como os glosses poderiam ser substituídos por mais blushes (ou dar espaço pra que os blushes tivessem um tamanho razoável pra passar com o pincel, pois são bem pequenos mesmo). A fixação é média, acho que com um primer seria bem melhor. Mas vale o preço que eu paguei.
Tyana P.
6 reviews
Beauty Junkie Expert Level 1
All I have to say is there store is AMAZING!! It's like literally makeup heaven u walk in and u never want to leave and it has literally everything u could imagine when it comes to beauty I have nothing bad to say about them because there an amazing store and anyone would be honour working with them and yeah thank you!
Hannah S.
52 reviews
Beauty Junkie Expert Level 2
it's my second favorite (under ulta) i hate that it doesn't have drugstore brands but that is what makes ulta so special. i feel like sephora employees hover a lot but maybe it's because people steal so often so i guess that isn't their fault. overall please with my experiences and the brands they have that ulta does not.
tatiana n.
3 reviews
all product are so unique for womans.
its so cool the colorsm the products, the promotion are the best for the shoooper . if you buy products you are a person with a good inversion
Alexandra E.
24 reviews
I am so in love with the Laura Mercier powder! It sets my concealer and foundation perfectly and it last all day long! For me it's a must to have in my collection :)
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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