BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,286 Reviews

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Reviews (34286)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Katelyn K.
71 reviews
Beauty Junkie Expert Level 3
Sephora is always intimidating, it also depends on the store and staff. If they're nice and accommodating then your experience is going to be a lot better than if they have a bad staff. They do have everything you can want though. Sephora online is usually where I tend to shop, unless I have something that needs to be spent in store.
Taylor M.
Red Deer
4 reviews
Best place to purchase makeup on the planet! Being able to sample products before you buy them is a godsend for the weary shopper like myself! I'm very afraid to spend so much money on something that may or may not work out and sampling it calms my nerves. Also the return policy is excellent - don't like something? Take it back!! The staff is always super nice and eager to help! I buy a good portion of my makeup here because I know that it's going to work and also there's an option if it doesn't!!
Aranza H.
11 reviews
Sephora is a brand that I personally love and usually use fairly recurring. Its products are very good and give the desired quality, prices are not very high which makes it even better. The lips, bases, care of the face no one could miss. I totally recommend it, especially for people who are lovers of beauty, care and makeup.
Hannah S.
37 reviews
Beauty Junkie Expert Level 2
it's my second favorite (under ulta) i hate that it doesn't have drugstore brands but that is what makes ulta so special. i feel like sephora employees hover a lot but maybe it's because people steal so often so i guess that isn't their fault. overall please with my experiences and the brands they have that ulta does not.
Mona E.
Beirut , Lebanon
35 reviews
Beauty Junkie Expert Level 1
It's the best mascara you can ever have, when I started using this mascara I never bought another brand it's pretty amazing , it helps you to have big eyelashes with the best volume. I recommend it for every girl with short eyelashes , i will always shop it again, i have a comment about price out of arab countries the prices are amazing but in the arab countries the prices are really expensive, It would be better if the prices are a little bit fair. 
Kim H.
161 reviews
Beauty Junkie Expert Level 4
Sephora has so many different brands available to look at and try. The most people who work there are pretty helpful. If there is something that you need specifically, everything is easy to find and well labelled. I go there often, when I'm looking for something specifically, or just to look around for a little pick me up.
tatiana n.
3 reviews
all product are so unique for womans.
its so cool the colorsm the products, the promotion are the best for the shoooper . if you buy products you are a person with a good inversion
kirsten H.
26 reviews
Product options are amazing. My only wish is that you put a little more effort into training your staff on product knowledge. More often then not i get blank stares of emptiness after i ask a question. No matter though, thats what online shopping and research is for!

Dont worry sephora... Youre still my number one ;)
Tyana P.
6 reviews
Beauty Junkie Expert Level 1
All I have to say is there store is AMAZING!! It's like literally makeup heaven u walk in and u never want to leave and it has literally everything u could imagine when it comes to beauty I have nothing bad to say about them because there an amazing store and anyone would be honour working with them and yeah thank you!
Jessica C.
Vancouver, BC
158 reviews
Sephora is one of my go to stores for beauty products but it each store varies a lot. I have 2 locations that I absolutely adore because of the great customer service and product layout. Other locations have been terrible experiences and left me disappointed before. So it really depends on your luck. Otherwise, window shopping to check out testers and find products you like is always fun. The online shop is fab though and my first choice.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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