BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,298 Reviews

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Reviews (34298)
Q&A (380)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Katia S.
5 reviews
O que se pode falar sobre a Sephora? Ela é a melhor loja de cosméticos do mundo. Todas as marcas, promoções, brindes e tudo mais que você possa imaginar a loja proporciona.
O atendimento online é incrível, parece que você está na loja física recebendo toda a atenção do mundo das vendedoras
Samantha K.
Moncton , NB
1226 reviews
Beauty Junkie Expert Level 5
Sephora is amazing! I love that they give you free samples and I also love how when it's the month of your birthday you can get a free gift too! I love this year's gift :) . Great selection of cosmetics, skin care, hair care, perfumes, nail polish etc. Though I must admit I don't like spending much money on most things, I will splurge on them. Their products are great quality and lost lasting, so if you can afford to spend the extra on their stuff it's worth it. I'm almost at VIB Rouge ahhhh!
Catarina P.
toronto, ON
31 reviews
Beauty Junkie Expert Level 2
Sephora is a make up gurus one stop shop!
However I find it lacks more of the affordable products for the everyday shopper.
Some of their products are extremely expensive and hard to find something affordable.
The Sephora brand has some decent products at a reasonable price and comparable quality to of the high end stuff they have for sale.
Stephanie S.
Brossard, Quebec
39 reviews
I like this store , I like the fact they have promo options online and that I could use ebates. I feel that I prefer online shopping instead of in store because I find the employees not always aware of all the products in store . At least online I put a product I'm looking for in search and it's found unlike at the store when I ask and they are not sure
Meghann H.
Milton, Ontario
15 reviews
Sephora, the ultimate makeup store. I've been a diehard Sephora supported since inception. I make it a point to travel the world and see Sephora stores. I'm a VIB member in the UAE and A Rouge member in North America. The VIB Rouge program could stand to be improved.... The Middle East's VIB program is FAR better, but it seems like they're trying to make improvements, albeit slowly. Overall, Sephora is a wonderful and magical store that all beauty lovers should flock to.
Greta R.
24 reviews
have a wrong shipping address for my order. In order to change that, I call customer service at least 10 call, one everyday, to change that!!! And I still cannot change it!!! They told me they cannot it because of UPS, but actually It's because they didn't upload some information in time, so I cannot change it!!! Even if the packet will be delivered to a wrong place today. So who the hell can change that!!!

Victoria B.
5 reviews
There is one product at Sephora I keep coming back to! That is the Laura Mercier translucent setting powder, and it works amazingly. It sets that makeup and gives a flawless look without making your face look dry. I would definitely recommend shopping at Sephora, they have everything from the latest eyeshadow palettes to skin care products.
Roza S.
91 reviews
Good service most the time. To be honest, what I like the most about them is their amazing return policy and offering samples. I buy almost all of my beauty products from there and my Rouge status makes it easier to order my to go products online without hassle. Some of the beauty advisors are not as knowledgeable as they claim to be, so do your research.
Carmen G J.
Puerto Rico
66 reviews
Boscia deep cleansing is my second Step routine, after getting to my home after work. I feel the face clean, fresh and smooth. I bought this item on Sephora's website. Since I'm in the search of Asian and korean products, but I have oily acne prone skin, this is was perfect for me.
Celia D.
16 reviews
Sephora really is the beauty junkies' paradise. There are so many products to play with, you could spend days sampling and still not try everything.
For example , in the Sephora collection cream lip stain , it combines the "perfect color" of the lip stain with its long-lasting stay power for $14 only
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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