BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%

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Reviews (34,584)
Q&A (420)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Taylor H.
123 reviews
Beauty Junkie Expert Level 3
I honestly find Sephora incredibly overwhelming. I am a bit of a make-up newbie, as in I hardly use it! I went in looking for the Shu Umera eyelash curler and got bogged down looking at all of the products! Crazy. That said, staff were very helpful :)
Carmen M.
Greensboro, NC
11 reviews
I love the products available at Sephora. I shop there regularly, and enjoy the ability to try all the products in-store. The brands carried by Sephora are good quality, but rather expensive. I will return again and again, though, because of the variety of cosmetics sold there that I love.
yanin s.
8 reviews
Sephora coco hand cream:

I like this hand cream a lot because it has a nice light coco smell, light, not too greasy , it's pretty moisturizing and the tube is small enough to fit in my purse.

My only complaint is that the price is a little expensive.
173 reviews
I find their stores unpleasant and intimidating. Thank goodness they do online shopping so well! The website is easy to use and the rouge line is great for advice if you need it. Also, they have so many exclusive products that it's hard not to shop there!
Kiona M.
London, ON
16 reviews
This is honestly hands down the best place I've ever been to on earth. This is a makeup lovers heaven. Everything you could possibly Imagine is here and more. I love to shop here and I will continue to do so :) the staff are also very friendly and will compliment you tons. ❤
Alina P.
North York, ON
343 reviews
Beauty Junkie Expert Level 4
Oh My....I stopped counting on how much money Ive spent there after first 1000$. I need everything from there and recent rewards bazaar forces me to buy more and more. Free 2-3 day shipping makes it so easy to get what you want and new brands tempting even more.
Becky H.
Red Deer, AB
174 reviews
Beauty Junkie Expert Level 4
I am so glad that Sephora exists. You know exactly what to expect from the store before you even walk in. They tend to have great customer service and they have an outstanding return policy which is very appreciated because the products are expensive.
Emma Z.
Pittsburgh, PA
114 reviews
Beauty Junkie Expert Level 3
Best store for make up, skin care, hair, and body needs. I love how you can request samples of anything you want. I am also a Sephora Play! subscriber. The free online only samples are also great! Love the physical store as well as the online store!
Sephora has recently came to Brazil and its been an excellent surprise for us, brazilian women, who didnt have any options to buy products from international brands, except for some specific websites. I have been to Sephora Brazil two times already and will deffinitelly buy there again.
Gennesis P.
10 reviews
The tarte lipstick is a great option for the lazy ones like me, it has a very long duration on our cheeks and the color ir really shine and plenty.

The $ is also not that much and it's really easy to find it on the local stores.
Kenzie J.
18 reviews
Beauty Junkie Expert Level 2
Ladies! Sephora or Ulta?😁
emily C.
San Carlos, CA
59 reviews
Beauty Junkie Expert Level 1
Question has been deleted
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.

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