BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%

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Reviews (34,604)
Q&A (424)
Media (911)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
josie r.
14 reviews
Sephora is my absolute favourite store, not only does it have almost every makeup brand I use, it gives you samples which is amazing because you get to try products before buying, I also love how you get points and rewards, which is probably the main reason I shop there instead of the brands of makeup itself, they also ship super fast and always have great prices and promotions
Navela K.
Montreal , QC
86 reviews
Beauty Junkie Expert Level 4
SEPHORA is my second home. I always go there when ever i need a new product for my makeup or skin care. The prices are reasonable for the product. I really like the house brand as well they have very good quality makeup. i recommend everyone to buy their beauty products from there.
Ly-ann D.
5 reviews
Of course i love sephora! In a matter of 7 days i was VIB member! That's how i love the store!Back here where i'm.from we dont have a physical store but there is an online version and its very convenient as well!
Diana S.
Toronto, WY
17 reviews
Beauty Junkie Expert Level 1
Everything and anything that you might ever need, tons of people work there so you can always get help, if something's not in store you can always just order it online. Free samples, easy returns, new releases and products. Love going here, always spend a lot when I do!
Sarah D.
30 reviews
Sephora is my go to shop for all things makeup. I often purchase online because if you pay for $10 flash shipping, its a one time fee for free shipping. Purchasing online allows you to choose 3 samples with each order, but apparently you can ask for free samples in store at the register as well.
Their return policies are pretty good, you have a month to return or exchange if you used less than half of the product.
Beth F.
UK , northampton
52 reviews
Beauty Junkie Expert Level 2
Sephora is the best beauty shop I have visited in the United Sates, I would definitely go and check this shop out if you haven't already, I brought 5 products from Sephora and they all worked wonders, I love all the products there and there is not one bad thing about it
Lindsay H.
Winnipeg, MB
78 reviews
Beauty Junkie Expert Level 4
Sephora is where I want to live. However, everytime I go, I can rarely pick up what I went for as they are out of stock or they don't carry the product because some products are location specific or exclusive to certain stores. I'll always find something that I love at Sephora, regardless!
Michelle C.
45 reviews
Beauty Junkie Expert Level 1
Sephora is the best when it comes to selection, customer service and return policy.

At the bigger locations it can get a bit crazy, but the smaller street stores still have the staples and less the amount of traffic. The customer service is the same across the board - very friendly and helpful staff.

The return policy cannot be beat - return any item in 30 days for a full refund!
Anaismarie C.
San Juan , Puerto Rico
32 reviews
una de las mejores marcas de maquillaje me encanta y tambien la uso con frecuencia , la compraria en lotes feliz de la vida y el envio es barato .. de igual manera la recomendaria a mis amigos y familiares para que tambien la usen y usen un maquillaje para que sea bien
Mikayla C.
Toronto, ON
336 reviews
Beauty Junkie Expert Level 5
I love shopping at Sephora because the staff is all very informative and helpful! Being able to sample things is great as well because you never know if a product is going to work for you. It's a fun environment to be in, although it can often be cramped and crowded at times!
Kenzie J.
18 reviews
Beauty Junkie Expert Level 2
Ladies! Sephora or Ulta?😁
emily C.
San Carlos, CA
59 reviews
Beauty Junkie Expert Level 1
Question has been deleted
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.

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