Sephora

BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
(34,367)

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Sephora
Sephora
Reviews (34,367)
Q&A (399)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Kristen M.
Leduc, AB
275 reviews
Beauty Junkie Expert Level 3
I love sephora! I love that they have high end brand makeup that you can actually try before purchasing ! I could spend all day in this place. They also have makeup artists that can put the makeup on you to see if you like it before purchasing. They also give out samples so you can take home and try yourself before comitting
Hayley P.
Clarenville, NL
10 reviews
Everything about Sephora is amazing - their products, their customer service, etc! Whenever I shop for beauty Sephora is my staple store. Whenever I need a product the associates are always so helpful, the app is helpful as well. Shipping is fast and they solve any problems I have! Return policy is also great!!!❤️
Stacie H.
Orleans, ON
13 reviews
Beauty Junkie Expert Level 1
I used to be a high street only kind of gal until I got sucked into the Sephora vortex. It's extremely dangerous any time I walk into a Sephora because I end up buying the whole store. I love the selection they offer, my only qualm is that they are on the pricier side, but to be honest the quality makes up for it.
Inna K.
130 reviews
Beauty Junkie Expert Level 2
Sephora has a huge variety of great products to choose from! the prices are a little on the high side, however having such great quality products under one roof is worth the price. They have great shipping options for online buyers, however I always love visiting the stores even though I extend my spending budget
sarah a.
Miami, FL
60 reviews
Beauty Junkie Expert Level 2
Sephora is one of my favorite stores. I could literally live there. They have a wide variety of higher end makeup, skincare, haircare & fragrances. I purchase majority of my personal items such as makeup and skincare at Sephora. Their Beauty Insider program has really nice perks plus you get a cute birthday gift every year.
Lizzie A.
Montreal , QC
40 reviews
Beauty Junkie Expert Level 1
Sephora is like Makeup Heaven. The price ranges from affordable to splurge. Online shopping is easy and fun. There's a guarantee that the product is of a good quality. In store, there is a method to the madness and sometimes the sales rep is a little rude but it wouldn't stop me from my addiction- buying makeup!
Antonia G.
16 reviews
Sephora is a very good brand in everything that the world of beauty is about,One of the best purchases were the shadow palettesI would say they should be more expressive with their packaging,The experience is very good, they help me to choose the product that suits me more, their attention to the customer is good
,
Rachel C.
Scarborough, ON
124 reviews
Beauty Junkie Expert Level 2
Considering the store itself, I like Sephora. I think they have a great range of prices and their website has some great deals.

What's not so great is their loyalty program and their customer service. Whenever I walk into a Sephora store, if I'm lucky, I'll find an employee that is really kind and friendly. But almost every visit, I'm consistently met with staff with terrible attitudes and it totally ruins the whole shopping experience for me.
Monica R.
13 reviews
I love doing the color IQ to find matches in foundation, and new suggestions in lipstick shades. The staff are always super helpful, and you can take home a sample of anything to try. I love the selection and variety of brands. Also, I really like that there Are stations set up to try any color you like before purchasing. Its great that there's always someone there who knows what questions to ask to help you find the right product.
Sarah A.
Barrie, ON
84 reviews
Beauty Junkie Expert Level 2
I just received the Metal Matte palette by Kat Von D for Christmas and I am in the love. All the shadows are so buttery and luxurious under my fingers. And a great mixture of metallics and mattes. Also a plus that all Kat Von D products are vegan and cruelty free.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
129 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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