BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,293 Reviews

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Reviews (34293)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Tahnya K.
London, ON
65 reviews
Beauty Junkie Expert Level 3
I could spend all day every day in Sephora. I love being able to test out the products before buying and staff at every Sephora I've ever been to are helpful - and always welcoming. I don't mind paying more for products of quality and the rewards program is great. I love getting my birthday gift.
Brittany L.
calgary, AB
7 reviews
sephora has the best range of products. i always find everything i'm looking for ... and more!! i recommend sephora to everyone. there are products for everyone with any budget. it is my go-to for all my beauty needs. there is always something new at sephora which makes me want to always go back!
Kelsea M.
Toronto, ON
183 reviews
Beauty Junkie Expert Level 2
I love this store. It's my happy place :). They have amazing high quality products, definitely more expensive than drug store products so do your research beforehand on what's worth buying. I have only had great experiences with the salespeople. They are very knowledgable and recommend great products.
Arberesha S.
48 reviews
Beauty Junkie Expert Level 3
I love the Sephora makeup brand and I love how they have different kinds of products to create a perfect makeup look or just too take care of your skin. I live in Sweden and unfortunately we don't have all the products like the United States has. So I want the Scandinavian Sephora stores to upgrade their products.
Elizabeth K.
179 reviews
Beauty Junkie Expert Level 2
Sephora is the perfect spot to pick up all your beauty needs! The reason I buy at Sephora is that I can return the items if I do not like them. My only criticism is that it can take a long time to get help from an employee, and in my experience they act like it's a huge inconvenience to make a sample of a product for me.
Karla L.
Mississauga, ON
31 reviews
Beauty Junkie Expert Level 3
Sephora's always been my happy place. Great customer service, great return policy as well. My only complain sometimes would be (and this is just probably the Sephora that I always go to) that they don't stock up much of their popular products. For example would be the Anastasia's modern renaissance palette, I have to go 3-4 times to see if they have re-stock the palette so I could buy it. Little things like that, could be annoying but sometimes beyond their control. 
Candace S.
Moncton, NB
72 reviews
Beauty Junkie Expert Level 2
Probably my favourite store ever. It makes me happy to go in the door-bright, clean, inviting, and has helpful staff. Not a lot of "deals" to be had instore, but the sale page online often has some gems and shipping is free with minimum purchase--or always free if you're VIB Rouge like me! Best products by the best names in beauty.
Andréanne K.
Cold Lake, AB
231 reviews
Beauty Junkie Expert Level 3
I don't have a store near me and I just learned that you can actually shop online (which might become dangerous) Ive bought a few things in the past and have loved them, but also find them a bit over priced for some of the things i could get elsewhere for a little cheaper. I could spend hour in their store and Love getting tips from the pros there!
Anna H.
22 reviews
This store really has everything. Whenever I go in a receive great customer service and if they don't have the product I'm looking for they order it or try their best to Find it for me. Plus is that I always leave with products I didn't know I needed when I came in, but needed by the time I left!
Amara B.
3 reviews
I've recently finished my too faced born this way foundation bottle in colour natural beige and I love how my skin looks flawless but feels like nomad on my face. It stays for more than 5 hours on my skin and gives my skin a prefect healthy look. I just love it.It has a prefect blend of ingredients that doesn't make it cakey or too light, doesn't make my face oily or too dry. The colour range is awesome too.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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