Sephora

BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,294 Reviews

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Sephora
Sephora
Reviews (34294)
Q&A (379)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Olesia P.
Carrollton , TX
43 reviews
Beauty Junkie Expert Level 1
Their stores are really small to compare to those in Europe I used to spend half of the day there. Our Sephoras in Texas are always out of stock with items I need. Whatever I need they have online they never have in store, especially with my adorable Shiseido brand. I prefer online shopping with Amazon, Aliexpress, etc.
Lucia F.
10 reviews
Me encanta esta tienda, tienes muchisimas marcas donde elegir e incluso una propia. Todas las marcas que controlan son de muy buena calida, te atienden de maravilla cada vez que voy y encima te orientan en cuales son los mejores productos para ti. En definitiva si amas los productos de belleza esta tienda es el paraiso!!!
Ja L.
24 reviews
I was looking for an eye cream and all the people working there were pushing caudelie products which I had a reaction. It would be good to train the employees so they know that a customer had already tried and dislike a product so they should stop pushing the same products over and over. Other than that I love sephora!
Gillian F.
Vancouver, BC
13 reviews
Sephora is definitely me go to for purchasing high end beauty products. Their rewards program is really great (though I think it could be better if their rewards were discounts as opposed to deluxe samples/sets).

Unfortunately, the Sephora nearest to me is quite busy, so often items are sold out, which can be frustrating.
Melissa A.
Windsor, ON
49 reviews
Beauty Junkie Expert Level 2
Sephora has a great selection of beauty products, but you need to walk in with sunglasses because the lights in the store are so bright and blinding! At times, I can find products cheaper in other beauty outlets, so I think Sephora should be more competitive. They have a good reward program but it takes a while to redeem.
Priyanka A.
toronto, ON
16 reviews
I love the Sephora at the Eaton center; what helpful and friendly staff members they have. Even on a very busy day like Black-Friday or Boxing Day, i am amazed to see staffs smiling and helping all queries. I was recently there to buy a tattoo liner and i am in love with the product, with that brush tip, it is so easy to use and get a perfect lines. Definitely, going to sephora again and again
Amanda C.
Peterborough, ON
15 reviews
Love Sephora! It's like a being a kid in a candy store! The staff are always super helpful which is great-they make you feel important which is nice when you are spending that much money. I only gave 4 stars just because there are some lines I really like that they do not carry but overall I'd highly recommend Sephora.
Justine M.
Moncton
3 reviews
Absolutely love this store! Everything I need in a one stop shop. The only con is that it can be a little overwhelming at times! The staff here is very friendly and helpful though and always manage to find what I'm looking for! This is a must-go every time I find myself at the mall, which lets be honest is way too often.
Mary P.
Lees Summit, MO
2 reviews
Sephora is like heaven on earth. They have every designer makeup, fragrance and skin care product you could ever dream of. It is my playground. I could spend hours in there testing new products. The staff is friendly, the store is gorgeous and you will want to walk out with everything. The only downside if there is one is they do not have drug store brands.. Be prepared to drop some dough, but you'll look and feel like a million bucks!
Rayne M.
fordwich, ON
8 reviews
Beauty Junkie Expert Level 1
This is a great store for make up they are very helpful if you're looking for foundation you and you if you're more dark skinned or light skin they have every range of skin tone colours and types at all times are very great at picking what you need although they might be a bit more expensive it's well worth the money
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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