BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,295 Reviews

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Reviews (34295)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Melonie M.
10 reviews
i have to admit that i have never used a sephora branded beauty product before though i do shop there quite frequently. the only thing that i do own from this brand is a makeup pouch, and i have to admit it really is quite cute. love this store it really has everything that you need all in one place. its my goto for anything that i may need.
Deborah S.
445 reviews
My absolute favourite store. I like to say that when I go in, nearly everything fits, and that's a lovely feeling:). The staff is super friendly and helpful, and even when they aren't too knowledgeable, we always have fun discovering together. Honestly I kinda want a job there so I can stop paying out of pocket for all my weekly purchases there. So obsessed
Ashley B.
Fredericton, NB
11 reviews
Sephora is always a hit and miss with me. Sometimes I go in to browse and see what's new. I watched h a lot of YouTube beauty gurus so I want to see the products they are using. The majority of the time I'm in there Im never spoken to or just not given the time of day. I think customer service is one of the best ways to get sales and it's been terrible. The Sephora brand on the other hand has some hot products and some not so much. Depends on what you are looking for.
Justine N.
Ottawa, ON
96 reviews
Beauty Junkie Expert Level 3
Love Sephora. Could not be happier with the service I've received there. No matter which store I go into I've had people waiting and ready to help me out. I also had my makeup done there recently and it was fantastic - the woman was knowlegable and friendly. I would definitely recommend Sephora to both experts and beginners - there's something there for everyone!
Ally M.
2 reviews
Sephora liquid lipsticks excelled beyond my expectations.
If you're after a long lasting liquid lipstick, this is your jam!
Pigmented, smooth and creamy these are easily to apply and only need one or two coats, depending on the shade.
Speaking of shades, the colour selection is fantastic, ranging from nudes to deep reds.
Highly recommended
Ocotl√°n T.
Mexico City
7 reviews
I recently bought the SEPHORA COLLECTION
Wonderful Cushion Foundation and honestly I was disappointed, it blends so badly even with a beauty blender. Really I don't recommend this to anyone, I can¬īt believe that a great brand like Sephora makes this kind of makeup.
Laina H.
St, ON
109 reviews
Beauty Junkie Expert Level 4
I have nothing but good things to say about Sephora. Every time I go into a store, no matter which location, I am always greeted by a friendly face. The employees are always so helpful and knowledgeable. Every Sephora I've been into (and that's a lot), has been clean & well organized. They have all my favorite brands and are always well stocked.
Elizabeth D.
15 reviews
They have great products and they are very good quality.I love their birthday gifts they let you choose from.I don't shop their often unless theyre's a specific product that only they have.Their products are pretty expensive, but certain products are affordable.Their reward program is great ,because you can accumulate points as long as you want ,because they never expire.
Angelica H.
Riverview, FL
46 reviews
Beauty Junkie Expert Level 1
This store is PARADISE. I love how they organize all the stuff and always have the best brands. The quality of the products are amazing and people its always kind when it comes to help you to find the right product for you and the Sephora beauty line its really affordable and the quality is great as well.
Nicole C.
Windsor, ON
30 reviews
I usually order all my products online because it's just easier for me. I have to say, it is one of the fastest companies ever. I usually receive my order within 2 days. I can't tell you the insane amount of money I have spent here. I'm always on the app checking the "just arrived" section waiting for new stuff. Love the free samples, love the rewards.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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