BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%

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Q&A (381)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Stéphanie S.
Gatineau , QC
230 reviews
Beauty Junkie Expert Level 2
Sephora is definitely my favorite store to buy all my beauty products. You can find the vast majority of high end brands. What I actually really like about that place is that you can test the product before buying it, which is really helpful when you're about to spend a large amount of money. I really love Sephora and would recommend it to all the beauty junky!!!
Kerra A.
23 reviews
Beauty Junkie Expert Level 1
When shopping for makeup I love Sephora. The staff is very knowledgeable about most products in the store. They offer you some great discounts on products for being a local customer. I love getting gifts for my birthday... I like that fact that a lot of brands offer samples. The only down side is that some exclusives are hard to get a hold of they are always sold out. Please restock our favorites fast please. You can shop at Sephora online, instore and at most JcPenny's department stores.
Ranee L.
Toronto, ON
24 reviews
Beauty Junkie Expert Level 2
I always enjoy going to Sephora because it's a lovely store that's always clean. Sometimes, it can get very crowded but service is always quick. The samples they give out is such a smart marketing strategy and customers love it! This is where I mainly shop for m makeup due to the free mini makeups and Colour IQ testing. It makes shopping for makeup so much easier because the employees are always knowledgeable.
Tiffany E.
6 reviews
Sephora is always my go-to get my beauty products like anything from toofaced to tarte even urban decay. The only this is the employees. They aren't to sure about things they are talking about and just want to make sure they make the sale or use up their time so their shift ends. If you know what product your interested in like a highlight or foundation, find out what company you like and do a little backround info on it before buying so you know exactly what your getting and how it works.
Javiera R.
6 reviews
The packaging is plastic where it contains the lip gloss, while the lid is made of a material that looks like black metal, I'm not sure if it is so, but its packaging if I liked it. I am more practical lip gloss that are plastic packaging than glass.wagger is a tone a bit darker than big night, but with more brilliants, in this if you noticed enough compared to the other, but it was still Super tacky. This lasted less than the other, I did exactly the same activities in all: I just spoke.
Shannia B.
Saskatoon, SK
11 reviews
Sephora is a wonderful store to go and get a variety of makeup. Love the range of products. But only thing that bothers me with Sephora is the customer service aspect. I once asked for recommendations for cruelty free brands but the sales associates were clueless. Weren't much help trying to find the perfect products for my skin type. So I don't ask for help when I go in and just grab my products and go. Would rather mic see them be educated more in the makeup area. Would recommend still because it's the only place you can find 80% of the high end makeup were I live
Glam And G.
3 reviews
Sephora gets a five star from me. Their customer service is amazing. If you want to build a quality makeup kit, head over to your nearest Sephora and start asking. They're very helpful and the employees will give you their honest opinion on stuff because they too try out the products available. You can get shade matched to find your perfect foundation shade. I love the environment inside sephora because everything is calm and everyone is very interested in makeup and are willing to help you out when you are indecisive. Make sure to become a beauty insider for FREE! It has many benefits. all in all sephora is a bomb place to buy makeup.
Emma R.
Victoria, BC
31 reviews
Beauty Junkie Expert Level 1
I absolutely love Sephora. I've been a rouge member for almost two years, although recently I've found that the benefits to rouge aren't the greatest. VIBs are almost exactly the same which is annoying for the difference in levels. But the majority of my day to day skincare and makeup have been purchased from there. And I usually always enjoy my shopping experiences there
Judy U.
Toronto, ON
20 reviews
Beauty Junkie Expert Level 3
Probably my favourite store because I love makeup though I prefer shopping online because the things I want are always out of stock in store, especially during VIB sales. I like to go instore when I'd like a second opinion on an product or if I need help being colour matched. I always enjoy talking to the sales associates about makeup and new products.
Karen L.
Jacksonville , NB
48 reviews
Beauty Junkie Expert Level 3
If there is one addiction I can't seem to kick, it's Sephora. I just can't stop. Being in the store is intoxicating with all of the new items around, and being able to touch and feel everything. We don't have a Sephora where I live, so I order online most of the time. I love ordering, shipping is SUPER fast, and always comes with free samples and bonuses. I only get to visit real stores while on vacation.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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