BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,294 Reviews

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Reviews (34294)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Ashley B.
Foristell, MO
21 reviews
Recently purchased the Elizabeth and James Vanilla Bourbon perfume. Love the smell, it's a dark and sexy but not too much and I find that it lasts very well. It's my husbands new favorite and he says he can still smell it on me at the end of the night. Will be repurchasing it.
Courtney M.
Greenville , SC
97 reviews
Beauty Junkie Expert Level 4
have high quality brands but the prices are that of high quality. They have sephora brand which is cheaper than the name brands but some of the sephora brand products are not the greatest of quality. overall I can find the high quality products I want when needed.
Cady G.
Phoenix, AZ
66 reviews
It's hard to top Sephora- they just have EVERYTHING, and you can always trust the quality of the products you are buying. It is expensive, but they do such a great job of letting you play with all the products and having the latest and greatest products available
B S.
63 reviews
Until recently Sephora was the only high end makeup chain in my local area. They have always been my go-to place to find a new product and try it out in store before buying. They are always willing to help you find out what shade, item might work best for you and give you tips and tricks. I also like that you earn points which can get you free samples.
Lauren g.
Easley, SC
56 reviews
Beauty Junkie Expert Level 3
While I absolutely love Sephora, the customer service is hit or miss. The store itself is VERY organized, well stocked, and has everything I could ever need. 99% of the time they have exactly what I am looking for in the color that I need! I love shopping there!
Michele N.
Wausau, WI
84 reviews
Beauty Junkie Expert Level 4
A great sharpener can make all the difference and the Sephora sharpener does just that! It give a nice equal sharpen to many of my pencils without oversharpening. The people at Sephora are very helpful and can direct you to the product you requested with out being pushy
Catherine R.
313 reviews
Beauty Junkie Expert Level 4
I love Sephora!  The huge number of beauty brands is amazing.  I usually shop via the website since I only have a JC Penny Sephora in my town and they don't carry all of the brands.  The shipping is very quick and inexpensive.  When I shop in store the people who work there are always very helpful.  They are willing to give you samples of just about everything.  I love this store.
Kelsey M.
Pittsburgh, PA
108 reviews
Beauty Junkie Expert Level 3
Always my favorite place to buy makeup, they have all of the best names and they always rotate products. Getting a decent selection of korean beauty products now. Offer deals a few times a year like 20% off or a $20 off $50 card. The rewards system is decent too.
Kelly Y.
Kailua, HI
255 reviews
I love Sephora! They have a large variety of all things beauty products. I've recently started checking out their free makeup classes as well, which are great. They teach you tips and techniques to master the hottest makeup trends. They also have a wonderful return policy.
Priscyla K.
Las vegas, NV
27 reviews
Beauty Junkie Expert Level 1
I feel that Sephora brand products are better than many pharmacy make up brands but still behind in quality of many other high-end brands.
I do like their lipsticks and lip glosses.
It's a great alternative if don't want to pay more money for your beauty products.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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