BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,298 Reviews

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Reviews (34298)
Q&A (380)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Brianna C.
Dauphin, MB
113 reviews
Beauty Junkie Expert Level 2
Sephora is my one true love, and is my go to place for new makeup products on the scene. The most recent product I bought from Sephora was the Modern Renaissance palette by Anastasia Beverly Hills. It is full of beautiful rich pigmented warm toned eyeshadows, ranging from matte to shimmers. The amount of looks you can create are endless, from simple eye wear to going out in the town. Blending is so effortless, and the fallout is not severe. I absolutely adore this palette, and gravitate towards using it everyday.
Cheli V.
43 reviews
I've used a small eyebrow kit from the sephora. It had a small spouli brush, tweezer, and a small brush to apply the product. the kit has two eyebrow shades and a wax to keep the eyebrows in place. All in all it is very convenient easy to use and pigmented. I used it when i was first starting up with makeup and it was very helpful. Although it would not be my first choice today, I would still use it. I think it is a little pricey but that is expected from sephora. I would definitely recommend
Mandi D.
Mississauga, ON
74 reviews
Beauty Junkie Expert Level 3
I love sephora stores but the reason i only gave 3 stars is because online buying with them can be a nightmare. I find their customer service os not informed nor trained properly. I habe had many time where my
Card gor charged and they say oh well it didnt go through and it takes multiple days for the money to return and you dont get what u ordered because it was sold out . I love sephora the staff in the stores are always very helpful and they have all the brands i love but they need to work on their online shopping.
Shawna R.
32 reviews
Beauty Junkie Expert Level 3
I love sephora. So many great brands in one place. Great online store with freebies for ordering, and free shipping on orders over $50. Shipping is fast as well. In store experiences have not been so great for me, hence the 4/5. I find in store no one seems to know what they carry. Example went in to buy a balm with SPF (sephora brand) that I had recently gotten a free sample of and the consultants didn't know what I was asking for - and couldn't even show me a single product for lips with SPF... so many options online - so I showed them the products in store using their website to find them.
Emily M.
71 reviews
Beauty Junkie Expert Level 2
I was running out of my go-to bronzer and as always, when I use something for so long I get bored and have to force myself to try new things, that's how you find your holy grail products right?
I have been addicted to my makeup forever pro fusion bronzer. I was weary of purchasing as I tend to stray away from products that look to shimmery but it gave my skin the perfect natural looking glow without being too warm for my skin tone.

Recommend to anyone and everyone, Just make sure you choose the right shade for your skin tone.
Saraya D.
Ancaster, ON
44 reviews
My favourite beauty store in the whole world. I am a vip rouge member, there are always sales and deals all the time. The girls are always helpful and point you out to the best products not the most expensive ones which is the best part, and they always test the product on you to make sure its the best match. They are also very good at doing your makeup for special occasions. Shop there because you earn points every purchase you make and you can get such good things using your points.
Nicole P.
30 reviews
Beauty Junkie Expert Level 1
I can't say enough good things about Sephora. Before I started shopping there, I had to choose my foundation in drug stores and I was never properly colour matched. The associates at Sephora helped me with that and I love that I can earn points for redemption at a later time. Yes the prices may be more expensive than drug store brands but I see a very big difference in certain products and refuse to buy from anywhere else. I love that shipping is so quick and that they have an online shop that I can browse from the comfort of my own home.
Isabella R.
Winnipeg, MB
210 reviews
Beauty Junkie Expert Level 5
I love their products, cool and diverse! They are very pricey you cannot spend less than $50 there... they sell samples which is meh...Points are a plus ...but they could do better especially if you are spending lots of money and only receive samples in would be nice for them to have more sales and have clearances... also would be nice if some of the sale girls knew how to tone down on their makeup.. seen to many sephora workers with caked on faces... almost theatrical ..
Diana R.
Calgary, AB
369 reviews
Beauty Junkie Expert Level 5
Sephora is usually my go to for most beauty products. Good selection of brands and product availability. Good online store. The reason I give it 3 stars is 1. The terrible customer service every time I shop in store (literally every Sephora I've been to) and 2. The VIB program - you have to spend a lot of money to get tiny rewards that are never in stock. Not worth it at all. And the worst part is that the spend resets every year and you lose your progress and status. Not a way to treat loyal customers in my mind.
Audrey F.
Quebec, QC
19 reviews
Beauty Junkie Expert Level 1
I recently bought the Too Faced Melted matte liquid lipstick and I'm in love with it. I took the shade Naughty By Nature because I wanted a bold brown color to try. I'm really impressed with the quality of my lipstick. It really is long lasting, it doesn't transfert and also really pigmented. The applicator is also nice because the angle in the brush really helps for a precise application. Another good point of this one is that it doesn't dry out my lips, which is nice because usually matte lipstick dries out my lips! I'm surely going to go shopping to sephora again, I got an incredible help every time and the service is so great!
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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