BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,299 Reviews

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Reviews (34299)
Q&A (380)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Lacey M.
Port McNicoll, ON
172 reviews
Beauty Junkie Expert Level 3
I love Sephora it’s my favourite store to shop both in store and online. Their shipping is so fast. Their return policy is amazing. Yes they have more expensive items than the drug store, but the brands are amazing. Love the quality products they carry. I will always return to shop. Sephora
Maya G.
Brampton, ON
2 reviews
Def would get the VIB card if you are a regular customer who would stop by the store more than 6 times a year. There's also this birthday thing that they do for you; however, you need to make a purchase to get the gift. All in all, love shopping here because they have most beauty brands in one place.
Jessica L.
Vancouver, BC
259 reviews
Beauty Junkie Expert Level 4
I prefer to shop online (for ebates and deluxe samples) and they have great value sets and online exclusive. I am Rouge but I don't think the perks (besides free shipping) is all that great. Customer service in stores is severely lacking. Canada doesn't have Ulta so Sephora is kind of my own choice...
.. ♥.
181 reviews
Beauty Junkie Expert Level 2
well, we have one in our capital and it is amazing, you have all the good products in one place, ALTHOUGH here in Algeria, we don't find the gilrs with really good knowledge of the products, but each time I go nkoun I already searched about the products, the website I love, the reviews are always helpful!I am a die hard Sephora girl! This is my favourite place on earth. A little background first, I am a medical student with a very stressful and jam packed schedule, and because medicine is so science base, I don't get to express myself in a creative way. That's where Sephora comes in, not only do they have tons and tons of products and reputable brands, they offer great tutorials, personal makeovers, and they let you sample anything before committing to the purchase! Don't even get me started on their 20% annual discount, and their phenomenal return policy! They have products that are very afforable, while remaining high quality, to products that offer the ultimate in luxury. If you need makeup, skincare,perfumes, samples, sephora can't be beat. And the best part, for $10 you can subscribe to sephora flash, and get everything shipped to your home within 2 day, even though i always get my packages the next day! Love love love, S
Casey G.
Kingston, ON
165 reviews
Beauty Junkie Expert Level 2
Sephora is a great place to go when you're looking for makeup, they tend to have almost everything. The shopping experience is amazing when every brand has their own labeled section but I don't tend to shop here a lot as they're very pricey but if you love makeup it's the place to go.
Sofia A.
14 reviews
My shopping experience at Sephora was absolutely the best. They had such great deals and a large variety of beauty products! It was super easy to shop for makeup online on their page thanks to all the reviews on their products. Completely recommend buying products from them
Ange E.
68 reviews
Beauty Junkie Expert Level 2
PRO: so many brands in on place, the employees are so nice and helpful, the website has literally EVERYTHING your heart desires. Almost never out of stock.

CON: might meet some employee that judge your makeup skill, the website does not ship everywhere (switzerland hello??).
Deliane S.
3 reviews
Our love story started when I bought the Naked Palettes and got a few goodies. I like this story of gifts, who does not like it, right? LOL…

My first contact with a branded product was through the two-phase waterproof Eye Makeup Remover. I can say that this is the best make-up in the world.
Trusting the quality of the brand, I decided to test the shadows and bought this beautiful palette, the "Party Box", currently unavailable at Sephora.
Besides the shadows being beautiful, I fell in love with the gloss and blushes ...

Along with the palette above, I received a freebie gloss, the Rouge Infusion, and I got the color 10 - Red Essence. A different and very beautiful color that lasts a long time on the lips.

Animated with the gloss received, I bought the Ultra Shine Lip Gloss Color 18 - Ultra Violet. It has a discreet scintillation, hard enough on the lips and the applicator is a bit different from the others. He is a little 'skinny' in the middle, and that makes a big difference because it helps control the application, respecting the contour of the lips. Not to mention the smell of chewing gum.

On Black Friday I decided to take advantage and buy the Smokey Palette IT. I was fascinated by pigmentation. The colors are the face of the night, the party and the case comes with a two-pronged brush: one to outline and the other to apply and to blur the shadow. Also the palette comes with a gorgeous, black pencil. The quality of the pencil is great! It lasts a lot in the eyes.

The cool thing about Sephora is that they send lots of explanations with the product: what's for eyelid, what is illuminating, what is for outlined, in short, they want you to get the most out of what you bought.
Sara A.
7 reviews
I literally love sephora. It has got everything from A to Z and they must rename it to make up heaven espicially for lipstcks i always buy lipsticks from their stores and they are the most famous makeup store evry body should buy their make up from sephora stores.
Kelly W.
Dovercourt , Harwich
39 reviews
Beauty Junkie Expert Level 1
I love Sephora! One of my favourite shops but being based in the UK I have to get to them when I’m on holiday and major haul! I love the overall look and the black and white branding and the variety of brands on offer. Come to the UK Sephora!!
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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