BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,294 Reviews

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Reviews (34294)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Yomna S.
Windsor, ON
281 reviews
Beauty Junkie Expert Level 3
Love/hate relationship with this company. But my favorite thing about it is that it sometimes has GREAT value sets and the free samples that you can get online! Always shop online, I never shop in-store! Also you can return products you don’t like, which is great if you just dropped $50 on something and it didn’t work out. My problem it can be SO over priced sometimes.
Influenster M.
281 reviews
Beauty Junkie Expert Level 4
I went to Sephora today & bought some beauty products. I was greeted warmly and advised by a nice guy. I had a great experience and also received some samples. 
I like this place also because you can try their make-up.
Will be going back for more shopping soon.
Aysha M.
dubai, uae
25 reviews
Beauty Junkie Expert Level 1
MARC JACOBS BEAUTY Velvet Noir Major Volume Mascara, #free #contest, I recieved this beautiful mascara and it was amazing. It works really good on lashes and makes them appear longer and thicker. The only thing is, it’s a little dry, but compared to other products, it works the best!
Kristina V.
Winnipeg, MB
225 reviews
Beauty Junkie Expert Level 3
I absolutely love Sephora and since we don’t have Ulta where I live, they kind of have a monopoly on makeup-lovers haha. I genuinely do love them though. They have amazing products and they’re constantly featuring new brands I didn’t want to order online from (ie Huda Beauty or Colourpop). I’m so glad to have Sephora! My biggest issue with them is their rewards system. I have thousands and thousands of points but all that’s usually available is a little sample? For your loyal Rouge members it is a little insulting.
Shaharin H.
Saskatoon , SK
93 reviews
Beauty Junkie Expert Level 2
The staffs are really friendly and helpful. There’s always someone to greet you at the door. The products are expensive but they are affordable when/if they go on sale. I would recommande shopping here but I prefer their online store.
Dusty M.
Waterloo , ON
126 reviews
Beauty Junkie Expert Level 2 I have been a customer for a few years now. They always replace items that are broken or damaged without hesitation. I could not be happier with the items i reciece and the customer service that this great company provides. I would recommend sephora for all your makeup and beauty needs. Plus you earn great rewards and get free samples with every purchase! You can shop online or go I to a store to.sample things before you buy.
Liz C.
Ayr , ON
49 reviews
Beauty Junkie Expert Level 2
I really like Sephora! I think they really value customer service and I've always had good experiences in their stores. I think they're point system could be improved upon tho. Also I respect how much they value staff training.
Inna K.
130 reviews
Beauty Junkie Expert Level 2
Sephora has a huge variety of great products to choose from! the prices are a little on the high side, however having such great quality products under one roof is worth the price. They have great shipping options for online buyers, however I always love visiting the stores even though I extend my spending budget
Andreea C.
38 reviews
Beauty Junkie Expert Level 1
I was so excited when I heard that Sephora is coming in my town, I waited so much for that to happen. In Sephora I found all my favorite brands and if I don't found them in the store I will surely found them online, I wish they would a larger stock online. It is for sure my favorite beauty shop.
eam C.
Edmonton, AB
182 reviews
Beauty Junkie Expert Level 2
I love that Sephora has the points rewards, I have found that ordering online is definitely more worth than buying instore. With every purchase you can pick up to 3 free samples as well as there is a part for promo codes were you get the chance to try the deluxe size of something. I often just check out the items in stores then order online. Never had any issues with them and shipping is fast
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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