BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%

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Reviews (34301)
Q&A (380)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Jennifer S.
Fairfax, VA
74 reviews
Beauty Junkie Expert Level 2
My husband always knows that if I go into Sephora I am bound to come back out with a few products. I love getting the perfume samplers for myself and my husband during the holidays as it allows us to try out new fragrances and makes a great gift for significant others.
Heather C.
Tulsa, OK
171 reviews
Beauty Junkie Expert Level 3
I've only used a lipstick and a gel liner buy the sephora brand and the lipstick was a nude shiny creamy finish and the gel liner was like a 3 in 1 brush liner and black shadow witch i used 4 a long time it was pretty good i need to give more of there products a shot
Destiny C.
101 reviews
Beauty Junkie Expert Level 2
I love Sephora but at times in can be a drag to shop there! There isn't a time I go there that it's not insanely packed. Their makeup selection is everything. They have every brand possible. If you can't find it in stores, it will be online. Another con of Sephora is the lack of sales they have. You usually have to spend alot of money to eligible for the best deals. 
Tonya R.
Gaston, IN
186 reviews
Love love love Sephora!
I am like a kid in a candy store when I walk in!
So many products to see, smell and ooh and ahh over!
They have everything you're looking for and things you've never seen or tried!
I love it when my daughter and I go because she'll usually have coupons!!
Anna D.
Lehi, UT
57 reviews
Such an awesome store. They not only have knowledgeable employees, but they let you actually have samples of almost everything so you know what you're buying and know you're gonna love it. They have great selection and the samples thing puts them above all others for me!
Kayla S.
Westminster, MD
231 reviews
Beauty Junkie Expert Level 3
Love sephora this store was where I began my makeup obsession! I love how they offer sale products any ones you want to try. The workers are so nice and helpful. The point system it my favorite and when you get enough points you get so many options of free products
Bathul Q.
Jersey Vlg, TX
6 reviews
Beauty Junkie Expert Level 1
I can truly say that I love shopping at Sephora in store, online, and thru the app. They have the best return policy and make it so easy to return/exchange products that you are not completely satisfied with. I love that you can try products in store before purchasing. You can also ask for samples to take home and try. They also have a rewards program that uses a point system depending on how much you spend. All in all, Sephora is the best for all my high end beauty needs!
Desiree M.
Reseda, CA
2 reviews
I find all my beauty needs here. Sephora is my one stop shop for all my make up needs. I go in there for one thing, and discover 10 more. The brand selection is vast, and because it is so vast you end up trying new products by a new brand that you would have never thought twice about using before going in there. Plus all the sephora ladies are usually so helpful.
M. B.
Manassas, VA
20 reviews
Good selection, friendly employees... who could use a bit more in the way of training. Trying to find a good foundation match in store was hellish. Besides comparing all the lines formulas for dryness, matte-ification, and other attributes, the employees i worked with were abysmal at trying to match my shade, 5 foundations in completely different colors later, I left frustrated and disappointed.
Evelina F.
Owings Mills, MD
84 reviews
Beauty Junkie Expert Level 3
Omg where do I start. I can spend hours in sephora! Their customer service is amazing and so is their return policy. I love that they have so many different t brands to choose from and you can pretty much ask for a sample of anything and they will happily provide
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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