BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%

Top Questions See all 2,854 Q&A

Reviews (34,588)
Q&A (421)
Media (903)
Leave a Review
  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Ali I.
18 reviews
I used the Urban Decay anti aging shadow primer from Sephora and it was just okay. Certain eyeshadows are still going to crease even with a primer, but this primer went on too thick for my liking. But I definitely love Sephora as a store! Will definitely shop here again!
Becky G.
Hawaiian Gdns, CA
115 reviews
Beauty Junkie Expert Level 3
ohh i love this store. its like heaven there. Any kind of makeup that you can imagine in one spot. I live going in there by myself to look around and try new stuff. They have stuff that is very affordable. This is my go to spot for makeup. YOU need to try it for yourself
Fariha A.
W Hollywood, CA
20 reviews
Beauty Junkie Expert Level 1
My fave place to shop for makeup. They have a great curation of brands. I like that they have a new section of k-beauty brands and their return policy makes me feel more secure in my purchases. I will continue to shop at Sephora as long as they are out there selling makeup
Megan S.
Newcastle Upon Tyne , Tyne and Wear
60 reviews
I really like that you can get free samples of products before you buy them. Just as at the counter if you can try a product and there's a very good chance that you'll be able to. They also give you product info so if you like it it's easy to come back and make a purchase.
Doug H.
8 reviews
I recently bought the Sephora SMASHBOX #Shapematters Palette. I love the way it covers and goes on smooth. It seems to be high quality and lasts almost all day. It's usually valued over 200.00 but I found it for only 55. I always find great deals at Sephora. It's awesome!
Lauren P.
San Diego, CA
26 reviews
Beauty Junkie Expert Level 2
Oh Sephora, how I love thee. Anything and everything can be found within your walls. Why must you charge me for shipping, though, when I spend less than $50? Thank you for giving me makeup dreams I never knew I had and showing me how much is out there in the makeup world.
Olivia R.
Marquette, MI
14 reviews
Beauty Junkie Expert Level 1
Sephora always has the products that I am looking for. I have always experienced great customer service in standing stores, shops in JC Penny and online. I also love that they have a rewards system. Sephora is always a first stop for me when shopping for high-end makeup.
Ana G.
San Ysidro, CA
48 reviews
Beauty Junkie Expert Level 3
I love that most of the brands I use are available at Sephora, also the reward program is really awesome and you can get samples of great products that later you can get in full size, also on my birthday I got an awesome free gift, I definitively recommend buying in store and online
Veronica C.
Houston, TX
131 reviews
Beauty Junkie Expert Level 3
I am a makeup and skincare fanatic, not saying all Sephora stores are bad but there are times when I go to my Sephora if I am not dressed a certain way or I'm not wearing makeup, the workers either follow me around or give me looks. I have had good experiences but either they need to train the workers to be less obvious they are following you or stop in general at least for 5 minutes,
Kala F.
84 reviews
Beauty Junkie Expert Level 3
I love the product range that is offered by Sephora! I can get everything from Korean beauty products to high end makeup here. The online customer service is fantastic too! My only complaint about Sephora is that some of the stores have less than stellar customer service.
Kenzie J.
18 reviews
Beauty Junkie Expert Level 2
Ladies! Sephora or Ulta?😁
emily C.
San Carlos, CA
59 reviews
Beauty Junkie Expert Level 1
Question has been deleted
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.

Sign up to join our community!

Influenster Cashback
We recorded your visit.

was opened in another window. If you made a purchase Cash Back will be automatically added to your Ebates account tomorrow.

Please confirm your email.
If you have an existing Ebates account, make sure to enter your Ebates email

6 characters minimum. Password must consist of letters, at least 1 number and 1 special character.