BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,298 Reviews

Top Questions See all 2,041 Q&A

  • Sephora or iPSY ? 💕💄3 Answers
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Reviews (34298)
Q&A (380)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Kalisha C.
Brooklyn, NY
182 reviews
Beauty Junkie Expert Level 4
I love Sephora. It is my favorite store and I can spend all day in there. You have so much variety and you can always find something for you. I love their rewards program as I am VIB Rouge. They have really stepped it up and offers some really great products. I would recommend Sephora to everyone.
Trina S.
Houston, TX
95 reviews
Beauty Junkie Expert Level 3
I love the customer service at sephora. You don't have to search for someone to help you. The beauty consultants are always willing to offer advice on how products work best for you. I also love their beauty club because you get points for each buy and a free gift on you birthday.
Christina B.
Shirley, NY
29 reviews
this store is like my home away from home as a beauty blogger on YouTube and a lover of makeup this store has it all and they have amazing brands to choose from i just love this place there are many pros to this store that you can get your makeup done the staff/workers are great and helpful. con its always really packed at my sephora
Aimee S.
607 reviews
Beauty Junkie Expert Level 5
I love Sephora!! The one thing that I don't like is that it is extremely expensive but they have good quality items. I use a lot of Sephora brand makeup products that really stand up to name brand makeup and brushes. I shop here all the time and I love how they let you swatch products!
Lillian R.
Orange Park, FL
571 reviews
Beauty Junkie Expert Level 5
I don't remember my life before SEPHORA! For me is my Walt Disney World, My Toys r us...Not only for the high Quality of all the brands ( their are for all budget), I loves all makeup specialist that not only answer my question, they make tutorials, give samples and prove the products in my skin. I feel safe with their recommendations. I Higly Recommend
Vanessa C.
Hayward, CA
42 reviews
Sephora would have to be one of my favorite to go to beauty store they carry lots of makeup brands such as urban decay, giorgio armani, marc jacobs all these great trends. The experience is great i always get treated with respect and if i cant find something in the store they try there best to help me with what i was looking for
Kait M.
Surry , VA
41 reviews
Beauty Junkie Expert Level 2
Sephora carries high end makeup and skin care products. I love how the staff is always attentive and caring. They have many great brands and sales, mostly during the month of November. They provide samples of most products to let you try before you buy, which is really convenient!
Abi M.
Pittsburgh, PA
36 reviews
Beauty Junkie Expert Level 1
Love them, love their variety of products, customer service could be better where I am from through. They have a lot of products that are exclusive to their store. I go online a lot to shop, they always have great samples, and I know they just recently started shipping to the UK!
Sarah A.
Richmond, VA
68 reviews
What's not to love about walking in to a Sephora and having all the makeup in the world to look at? It's an experience you can't replicate online. I only wish that Sephora carried more new and up and coming brands in their stores. I would love to see more new brands being featured.
Mj A.
27 reviews
I love Sephora, its where i buy almost all my make ups, staff is very friendly, they give me freebies to try on for their products and i always end up buying it the next time I shop. Cosmetics are good quality thought a bit pricey. But I definitely recommend sephora for cosmetics.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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