Sephora

BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,298 Reviews

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Sephora
Sephora
Reviews (34298)
Q&A (380)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Michelle L.
Staten Island, NY
53 reviews
Beauty Junkie Expert Level 4
Sephora is my go-to when it comes to getting new beauty products or restocking on old favorites because I like to try products before I buy them. My only problem with it is that 1) they only have % off coupons twice a year and 2) they rarely have any of the rewards shown online in-store.
Jocelyn D.
Round rock, TX
177 reviews
Beauty Junkie Expert Level 3
Sephora is my go to for high end makeup products! They have such a variety of items such as foundations, eye shadows, primers, face masks, perfumes.. etc The price depends on the brand, on thing I love about Sephora is that you can sample anything you want, definitely recommend this store!!!
Nina M.
Sugar Land, TX
3 reviews
I bought Living Proof shampoo and conditioner from Sephora and I can honestly say that it was wonderful quality and that it was a great decision. It was slightly pricey, but I definitely think the extra money was worth it. I have very dry, very curly, coarse hair that's already damaged so I'm happy when I use this shampoo because I know that it's a lot of the other stuff that's on the market today.
Rachel P.
Bedford , PA
143 reviews
Beauty Junkie Expert Level 4
Sephora has a wide variety for your cosmetic needs. I like the way the store is set up. I wish they carried Lorac. I also wish they would make it easier to get a free beauty session... I like to have someone apply my make up and let me have a chance to try out the product before I purchase.
Kaiti M.
Commerce Twp, MI
96 reviews
Beauty Junkie Expert Level 2
Sephora is THE ABSOLUTE BEST. They let me have a free sample of some expensive foundation that I absolutely fell in love with. They always have the best advice to basically any question you could possibly ask and they give you free samples with everything you ever buy- both in store and online!
Zehra H.
125 reviews
Sephora is my go-to place for makeup. They have really nice sales associates, a fantastic return policy, and they are liberal with samples. The ultra-fluorescent lighting in the stores is an issue for me, as it gives a false impression of what the swatched makeup will look like normally. Other than that, no complaints!
Kimberly S.
Santa Monica
13 reviews
I love the customer service I receive at Sephora. I go here over Ulta because they take the time to match my color at no charge and shop with me personally! I also like the tutorial and walkthrough on makeup they provide. When you spend 50 dollars they do a full makeover tutorial !!! I felt so beautiful afterwards.
Alicia A.
Royal Plm Bch, FL
56 reviews
Beauty Junkie Expert Level 2
If you're reading reviews on whether or not you should shop at Sephora, you need to back away slowly and RUN to your nearest mall! I will say it can be a little overwhelming at times, but I always have a great experience at Sephora. Depending on the store, you can even score some samples as well!
Samantha S.
Nashua, NH
14 reviews
Sephora has an amazing variety of designer products and perfumes as well as body washes and care items, brushes and tools, and much more! Always a deal or reward to be had, and a designer makeup lovers dream come true! Color palettes are available to test and the employees are incredibly knowledgeable about their products.
Cynthia M.
AUSTIN, TX
24 reviews
Beauty Junkie Expert Level 1
Sephora is my go-to beauty store. They have everything and I love that it's all available to swatch and test. The staff is super knowledgable and always willing to give samples. Their rewards program is great--I always get to try new products that way. Also a very helpful return policy.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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