BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,295 Reviews

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Reviews (34295)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Sabrina M.
San Antonio, TX
13 reviews
LOVE sephora! I buy so often that I am now a vib member which has some great perks such as first notifications for new arrivals and free shipping and ten percent off within the first month of status change. Whenever I am physically in sephora the associates are very helpful and the store is always at tip top shape regardless of which location I am at. Sephora also has many many brands that I love and it seems that they are always adding on to that list which is a plus for me! Its definitely a makeup addicts heaven.
Sheryl W.
12 reviews
I have good experience about, but not really with the store. However, it depends on who is the beauty advisor you get to see on the day you go there. But overall, I love Sephora very much and has been their customer for a long time. And you cannot resist the offers they give right?!
Mandi B.
7 reviews
Sephora is one of my favorite stores. I live in an area that has limited brands at the departments stores. We finally got a sephora store and it opened open a wider variety of brands to our area. While you can shop online i only lile using that for items i already love. I like a physical store for choosing new items.
Madison K.
59 reviews
Beauty Junkie Expert Level 5
I love sephora . There store has so much however some locations are so small and don't have much product it's almost not worth going to them however there knowledgeable staff makes up for that . I wish they'd stock there stores more equally and samples were easy to.obtain it's like fighting a hungry tiger to get a free sample of something you'd like to try
Sanzida B.
Ozone Park, NY
28 reviews
Beauty Junkie Expert Level 2
I've been to multiple sephora locations as I go to school in NYC and there's at least five in near proximity of my school and the staff has always been super friendly and helpful. If they're ever out of stock on a product that I need, they're helpful in helping me finding a different sephora location that may have it in stock.
Abbey M.
Portsmouth, OH
216 reviews
Beauty Junkie Expert Level 4
Love sephora! I love the variety of brands and products carried. I love that you can swatch in store, shipping is fast, and the website has a wide selection. Unfortunately, I find many consultations at sephora are not knowledgeable on products and brands. Also, many products in store are often sold out.
Fenica P.
N Charleston, SC
165 reviews
Beauty Junkie Expert Level 3
This store never let me down. I went one inside JC Penney and the Girl there was really nice. Too bad the store is quite small and their stock is kinda limited too. But Sephora online never let me down, quick delivery and never disappoint. Will always go to Sephora as my first choice for makeup shopping
Jenna Q.
Merchantville, NJ
143 reviews
Beauty Junkie Expert Level 1
The employees are always so helpful and willing to make your experience wonderful. The color matching service that they offer is awesome and so accurate - I could never have figured out what I was on my own.
They have great sales and I love their loyalty program. It's my go-to place to get all of my beauty products under one roof.
Brittany S.
Reston, VA
5 reviews
Sephora always has exactly what I'm looking for! With knowledgable staff and a huge selection of products it's hard to beat. Love getting my benefit foundation matched exactly to my skin tone. I would definitely recommend anyone to come here and talk with the experienced staff at this store!
Jada S.
Dalton, GA
23 reviews
I always find myself in Sephora every time I go to the mall. I just can't stay away. I wish they carried certain products such as Jefree Star or Colourpop but I understand that those are online purchases only. The staff is always friendly and willing to help especially for newbies in makeup!
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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