BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%

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Reviews (34,369)
Q&A (400)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Courtney R.
Radcliff, KY
169 reviews
Beauty Junkie Expert Level 3
I absolutely love shopping at this store. If I had a larger budget I would shop there every day but since I don't I will have to stick to once a week. I love that you can get tons of samples every time you go and that you can go in with a blank face and leave the store with a full face of makeup on absolutely love being a Vib Rouge.
Layna J.
Tempe, AZ
18 reviews
I love Sephora as my beauty supplier. One thing that I love is their customer service and their willingness to help out. They usually always have samples or can make you a sample of any product you are in sure of. They also have a really good return policy because a lot of the time make up doesn't work out. Their prices are pretty moderate, and their Sephora brand is nice and inexpensive.
Alissa H.
Minneapolis, MN
76 reviews
Beauty Junkie Expert Level 2
I am a sucker for Sephora. All the most lovely products in one place! However, I took a star off because I have often run into products that are not well restocked or sales associates that can be frustrating... but when looking at my overall experience, I prefer to shop Sephora over any other makeup/department store!!
Carolina C.
Carol Stream, IL
101 reviews
Beauty Junkie Expert Level 3
I've never really gotten the best help here. Usually there's too many people
But the employees do know what they're talking about, which is nice. They have an overwhelming amount of things and their own products have a high price tag. But it is nice to go and look at the make up lines and get suggestions
Cristina A.
Brooklyn, NY
76 reviews
Beauty Junkie Expert Level 4
Amazing! What can you say, you find anything you would need, here! Different lines of products vary in price range but it's a one-stop destination for all beauty needs and Beauty lovers!
Great Quality products and they are very good about returns or exchanges if something didn't work for you.
Krystal M.
Rochester, NY
18 reviews
Favorite beauty supply store for sure. I love the variety of products that always feel high end but aren't necessarily super expensive. Its really a nice range. The Sephora line is really great too. When you shop online, there are plenty opportunities for perks and they always provide you with samples with every purchase.
Lissette J.
Tracy, CA
108 reviews
Beauty Junkie Expert Level 4
While some products are ridiculously expensive, I do enjoy the Sephora brand for its price and quality. I especially enjoy the facial masks. Employees are always nice and knowledgable on their products and make good recommendations. The stores are easily set up for you to sample whatever you'd like
Yajaira S.
316 reviews
Beauty Junkie Expert Level 4
I love to shop ask her for her they pretty much have everything in stock that you could possibly need if you don't if they don't have it you could just ask in the router it for you it's a very good quality store with products and I highly recommend going there to buy all your beauty supply needs
Margaret C.
New York, NY
79 reviews
Great online interface. Free shipping at $50 which is fairly easy to reach. Stores can vary in quality (some are well organized, some are a mess). I really appreciate being able to try the samples of makeup, but I've found lately that less sampler tools (disposable wands for applying, makeup remover, etc) are available.
Erica L.
23 reviews
Oh how to begin with my love for Sephora. First of all, it smells heavenly in there. Secondly, the staff is helpful and friendly. I love that if you ask they will give you samples. My most favorite purchase ever was my Becca x Jaclyn Hill highlighter in the shade Champagne Pop. I use it every time I wear makeup. Definitely rated a 10/10.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
135 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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