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BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,286 Reviews

Top Questions See all 2,040 Q&A

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Reviews (34286)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Georgie J.
Raleigh, NC
96 reviews
Beauty Junkie Expert Level 4
I love going in to Sephora! It's so fun to see all the new makeup and skincare that they have! I would definitely recommend going even just to look around!
Yaritza R.
75 reviews
Great experience! I was not sure of what kind of foundation I should get (since I try so many). The employees were very helpful and I got the best of all.
Maryam A.
7 reviews
Usually when I go to sephora I get all the help needed. Plus I get free makeover since i'm a VIP Rouge so it is a ++ lol. Their costumer service is great.
Michelle F.
Newcomerstown , OH
49 reviews
Beauty Junkie Expert Level 1
Absolutely love Sephora!! They carry many different brands in one store. If they are out of a product in store they will ship it to you at no extra charge.
Vane M.
1 review
Amazin store!
 This amazing stores have a big selection to choose from, they have good and nice staff working on it. The shooping experience is great you find what youre looking for !!!!!!! I loooooove to shop at sephora, is one of my favorite stores since im a kid
Heather D.
Castle Rock, CO
69 reviews
Omg! The first time ever I get makeup help! So awesome, colormatching? Who knew?
Helped me so much overcome my acne issues and discover the art of makeup!
Connie C.
Oxnard, CA
5 reviews
I love making "quick" Sephora runs. Workers always help me find whatever I may need at the moment. Always leave the store with more than I should though :(
Javier S.
Fort Worth, TX
3 reviews
Since being a VIB, I love getting points for just going in and buying products. Getting samples is a great way of trying out products before you buy them.
Alison R.
Orlando, FL
6 reviews
App is amazing and easy to use. Great way to track points! I like that the emails aren't too annoying and the deals through the app are actually worth it!
Shweta J.
Woodway, TX
7 reviews
Love shopping in sephora!! It's heaven for me all the things I can find to get dolled up. Excellent customer service and one stop for all beauty products.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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