BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,298 Reviews

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Reviews (34298)
Q&A (380)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Maria D.
Staten Island, NY
66 reviews
Beauty Junkie Expert Level 4
I always shop at Sephora for my makeup and skin products. They do carry a wide variety of different brands which is great. They carry it from affordable to high-end products. They give away free samples and birthday gifts. The only thing I can complain about is that they barely have any discounts on items.
Leia L.
Quincy, IL
180 reviews
Beauty Junkie Expert Level 4
Love love love this store!! I spend way too much there. It's easy to spend money there! I do like the Sephora brand products they work very well for the price!! Love it! If you are a major makeup junkie like me you will LOVE Sephora! I really like that you can get samples and try before you buy!!
Whitney H.
Herriman, UT
11 reviews
I love Sephoras customer service! They are always willing to work through any issues. I also love their two-day shipping that you can either buy for a year for $10 or if you are VIB Rouge you automatically get. This makes ordering online very easy and convenient, also is a great way to buy gifts!
Melissa Z.
273 reviews
Beauty Junkie Expert Level 4
Besides being one of the best stores when it comes to makeup, they are also incredibly helpful. I recently ran in for help when I realized I forgot my makeup before an important event. They quickly helped me perfect my makeup and sent me out the door with some samples to touch up throughout the night
Katy U.
Odessa, TX
6 reviews
Sephora is definitely a go-to spot when it comes to buying beauty products. They always have a nice selection and the newest released products. I probably spend 1-2k dollars a year at Sephora. Products are always high quality. However, the employees and customer service are not always up to par.
Jesa M.
Edmond, OK
4 reviews
I love that they have the option to pay $10 for a year of free 2 day shipping! Always super friendly customer service when I visit the store. They're very helpful in finding what I need. Great return policies too! I shop here often.
Jessica R.
Thomasville, GA
72 reviews
Beauty Junkie Expert Level 2
I Love Sephora!!!! It is the first place i go in the mall. I also shop online with them. I shop on there site more cause i dont have one in my city. Everyone is so helpful and give great recommendation in store. I would recommend them to any beauty addict. Just bring loss of money cause a little expensive but worth it.
Claudia R.
53 reviews
I generally buy my makeup at Sephora. There's such a large variety, and I'm a huge fan of their rewards program. My biggest issue with the Sephora brand is that they test on animals. It keeps me from buying the more adorable Sephora brand options. They do have a good array of products that are cruelty-free though.
Jennifer H.
Deltona, FL
12 reviews
I love this store. I mean, I REALLY love this store. They have high-end cosmetics so don't look for drugstore brands here. I have never been in a Sephora where the employees weren't eager to help find exactly what I was looking for. They are knowledgeable and friendly. You are also able to request samples of products that you are interested in so you can try them before making the investment.
Yahaira V.
Pennsauken, NJ
2 reviews
Best store to find beauty products, shop at your local store or online. Staff is always avaliable with your needs and super friendly. They can help you with any questions you may have about any of the products they have avaliable. Great suggestions for other products and you will walk out with something and a super smile .
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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