BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%

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Reviews (34,354)
Q&A (398)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Kyleigh K.
35 reviews
Sephora is verrrrry hit or miss for me. I can usually find what I want but the knowledge of the associates that work at the two Sephora locations close to me is laughable. I end up telling them what I need, what shade will work for me (I'm very fair, the mid range color is going to make me look like an Oompa Loompa.
Sara K.
Allentown, PA
38 reviews
I really like Sephora - it's a great store for finding high end beauty, hair, and makeup products. One of my favorite parts of Sephora is that they are willing to let you sample any product and will help you out. They are great for color matching and just today I asked about anything that might help combat redness and they gave me a couple of samples to try out! Super helpful
Kimberly A.
375 reviews
Beauty Junkie Expert Level 5
I love going to my local Sephora and love working at Sephora! Its truly a great company and love the people I work with. Even before than I would walk into that sephora and get help right away. A lot of knowledgable people who know their stuff. Especially the skin care girls.
Jaizel R.
184 reviews
Beauty Junkie Expert Level 4
the best place to get your essential beauty products! love how you can get 3 samples each visit. Each location varies but love this company overall. This is the store that I get all my make up and beauty products, love their rewards program. They can definitely improve on the samples online. Sephora PLAY is totally worth it!
Christal A.
13 reviews
I have tried several sephora products and have been disappointed by all. The prices are good but the products are of very low quality. All eye products are not easy to apply, shadows do not set/stay and hard to blend. Same with foundations tried.
I love the store but stay clear from their name products.
Alaina T.
107 reviews
Beauty Junkie Expert Level 4
Sephora is one of my favorite places on the planet. I've actually been to Sephora every day for the past week. My only 2 issues with Sephora are 1.) the small size of the stores in Jc pennies and 2.) not much ever goes on sale. Other than those two things I absolutely love it
Katie C.
Charlotte, NC
56 reviews
Beauty Junkie Expert Level 1
I love Sephora and their range of brands. They always have what I am looking for and offer free shipping over 50 dollars (not hard to spend there). Lately I have been using the Sephora Collection products and I have been really pleasantly surprised by them. I especially love the monthly Sephora Play Box.
Mariely S.
Cranston, RI
47 reviews
Beauty Junkie Expert Level 2
I recently purchased the Kat Von D Liquid Lipstick in the color Sanctuary and was so disappointed in the color. I love their liquid lipsticks but this color looks totally different on then the actual swatch. I still want to try her other new colors she added to her collection but this was a no go for me.
Carly H.
Sevierville, TN
71 reviews
Beauty Junkie Expert Level 1
Everyone LOVES Sephora! They have pretty much everything you could imagine when it comes to shopping for beauty and their products are super high quality! If it weren't for their prices, which are kind of on the expensive side, Sephora would totally get 5 stars. And their eyeshadow pallets are the best!!
Danielle R.
Minot, ND
4 reviews
The great thing about Sephora is it has something for everyone. Not only do they keep up on the latest trends but the keep the crowd favorites in stock for those long time customers. The staff is always amazing and very knowledgeable about the products they are suggesting to you. I'm never disappointed when I go in and don't know exactly what I'm looking for, they always have a great idea on what will satisfy my needs.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
129 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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