BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,296 Reviews

Top Questions See all 2,041 Q&A

  • Sephora or iPSY ? 💕💄3 Answers
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Reviews (34296)
Q&A (380)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Rebecca B.
Los Angeles, CA
105 reviews
Beauty Junkie Expert Level 4
Sometimes nobody helps me when i go in, but when i do get helped, the service is great. I love how you can test products before buying them. This is very useful to me. Love this store.
Shelly L.
Raleigh, ND
28 reviews
Beauty Junkie Expert Level 2
Sephora I have a facial donr at the store and lady told me to use the best primer they had she said you get what you pay for. 2 Hrs. kater I see her in Walmart buying walkmart make up whats up with thtat. She was alos very rude. love the priducts that she recommened.
gladis c.
Aurora, CO
17 reviews
I love the staff and the customer service they're always so nice friendly and very good at their job because if I want to try something out they'll give me a sample to take home and will sometimes offer to see what goes best with the tone of my skin
Jen P.
Steger , IL
7 reviews
I have a teenage daughter and several nieces, I did most of my Christmas shopping for them at Sephora, I was highly impressed. The staff was friendly and helpful. The products I bought were high quality and I found everything I needed. They even had my favorite perfume
Marzan F.
Brooklyn, NY
1 review
I mostly find my products in this store. I don't need to go anywhere else to find. Sephora has a wide variety of products for every customer. You won't be dissappointed shopping here.
jayla p.
Closplint, KY
7 reviews
I used the kat von d foundation. They really didnt have a lot of colors to pick from. it has really good coverage. you wont need to use a concealer with it. but its very hard to blend.
Chelsey W.
Hamilton, OH
4 reviews
I love this store more than life. Sephora has always had my favorite brands and always has great. fast shipping. I would def recommend buying the 2 day shipping for the year. I always receive my orders in great condition and the stores always look perfect.
Olivia B.
Gadsden, AL
30 reviews
Sephora is my favorite store to pick up my beauty favorites! I feel like the employees are very well trained to accommodate their customers. They have a very large range of high quality products. If you're unsure that you love a product when you try it in the store, they will happily give you a sample to take home!
Allyssa M.
Hendersonville, TN
30 reviews
Sephora is awesome! I love shopping here for my makeup because I know I'll get freebies along with everything I want! It's more on the expensive side, but it's worth it because of the freebies. Will definitely shop here for years to come.
Sara W.
Lees Summit, MO
139 reviews
I've only shopped on Sephora's website, never in store. I love the extra samples you can get online, I'm not sure if that's the same in the store or not. They have a huge selection of products, fast shipping, and I haven't had anything arrived damaged.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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