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BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,286 Reviews

Top Questions See all 2,040 Q&A

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Reviews (34286)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Kacie M.
Barnegat, NJ
12 reviews
I totally appreciate the customer satisfaction sephora provides. When making an online purchase shipping is affordable and receiving free samples makes shopping for new products super easy.
Mara R.
6 reviews
I've recently tried the Sephora Collection Bright Future Gel Serum Concealer and loved it! It was hydrating but it also had awesome coverage! It didn't crease or cake. It left me looking awake! I am buying this again!
Kelsey W.
Evansville, IN
48 reviews
Beauty Junkie Expert Level 1
I love Sephora! Everyone is always so helpful and nice when trying out new products. They have affordable products as well as higher end products. I love the quality and the variety of products!
Lacye S.
Mobile, AL
64 reviews
Sephora is my go to for any beauty or luxury face and body product. Become a member of their reward program to get great extra free products. Plus anytime you go in, take advantage of the free samples! I never leave unsatisfied.
Sonam R.
Turlock, CA
32 reviews
It depends on who is helping you. Some of the workers are great a super helpful and knowledgeable. At times I have run into employees that have so much attitude. These employees make you feel stupid for asking questions.
Ashlie C.
Sherwood, AR
96 reviews
Beauty Junkie Expert Level 4
I love sephora! They always have everything I want! I love makeup and collecting it and sephora always has the high end stuff I want! I love that you can also earn points and get free stuff!
Julia S.
Spring, TX
50 reviews
Beauty Junkie Expert Level 2
I love Sephora because they have so many brands to choose from, and their own brand is high quality too. They also give free samples with every order, and you can earn points to use on products.
Maricsa L.
Holtville, Ca
7 reviews
I signed up to the sephora play box and got several items that are great quality and it is super easy to purchase in the website. This website combines both afforadable and expensive products but they carry a variety of brands
Mariah W.
183 reviews
It's my favorite store. The atmosphere is so fun. They're very helpful and teach you a lot. It's something in there for everyone from young to old and from males to females. It's just great!
Julia M.
Palm Bch Gdns, FL
44 reviews
i love sephora sooo much. i go there everytime i need to find a higher end makeup item for a friend or myself. everyone there is so nice when you walk in and they're ready to help. definitely going to continue shopping.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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