BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%

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Reviews (34,600)
Q&A (423)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Kimberly S.
Cheyenne, WY
67 reviews
Beauty Junkie Expert Level 2
This is my second favorite store, only Ulta's frequent coupon codes and better rewards program blows Sephora's out of the water in my opinion. I shop here mostly for Sephora exclusive products, but anything that is offered at Ulta is usually bought there. If Sephora would setup a program similar to Ulta, I would shop here a lot more frequently!
Megan H.
75 reviews
Beauty Junkie Expert Level 2
If I could marry a store, it would be Sephora. I would compare my feelings when walking in to those of a child at Disney. The employees are called cast members, and they act the part. I love the reward program and I easily made it to the top tier. I also love that when you order online, you can choose a ton of samples!
Mary P.
St Petersburg, FL
23 reviews
I'm obsessed with Sephora. They carry so many amazing products and the people who work there are always friendly. Plus you get up to three samples every time you visit the store. Also, you earn points for every dollar you spend that you can use later on awesome rewards. And when you order online you get tons of free samples and promo codes for more freebies and free shipping when you spend $50 or more.
Jayden S.
De Soto, MO
7 reviews
I have recently been loving to mascaras that I purchased at sephora. The Too Faced Better Than S** Mascara Waterproof and the Benefit Rollerlash are both amazing products. I use them on off depending on the occasion and the amount of wear I am trying to get out of them. The rollerlash by benefit really curls my lashes up while making them long and voluminous. However, the too faded BTS waterproof is great for long wearing and lots of volume!
Miroslava A.
Mcallen , TX
4 reviews
I LOOOOVE IT! this is my go to store and where all my paycheck goes , literally. You can find everything here , from eyeliners to skin care products. It might be a little expensive but every single dollar you spend here is worth it. The only place where you can ask for samples you're not sure if you will like a product
Christina L.
234 reviews
Beauty Junkie Expert Level 4
I love shopping at Sephora. I buy mostly all my beauty stuff at the store or even online. They have a great employees to help you with any beauty questions from foundations to skincare to even nails. They are super helpful and prices range from different brands. But it's an amazing place to get all your beauty essentials
Megan R.
Wellington, FL
99 reviews
Beauty Junkie Expert Level 2
I truly believe Sephora is like Christmas Day everyday for makeup. They have great selection in stores and online. My only con is that their rewards program isn't as good as Ulta because Ulta's you get cash back/money off your next purchase. Sephora does have great employees and a good return policy and if Sephora doesn't have it, no one will
Brooke J.
Provo, UT
36 reviews
Beauty Junkie Expert Level 1
I have never had a problem with Sephora. They always have so many knowledgable employees. I have never felt pushed into buying a product, which is comforting. I actually enjoy going to Sephora because I always come out with what I intended to purchase.

Sephora is always clean and beautiful inside. I will always shop here no matter what!
Ivy B.
Lynchburg, VA
2 reviews
I absolutely love their store- I like going to jcpenneys and look at their Glorious makeup! I bought my kat von d alchemist from there and I can't get enough of it. I don't shop there often because they're expensive but they have the best products and probably mostly animal testing free. I can't wait to shop there again!
Laís D.
Provo, UT
39 reviews
I've tried some different products by sephora, but around 4 months ago, I purchased their waterproof pen eyeliner and I absolutely love it!! It's very pigmented and very precise, it lasts a long time, I still use the product after 4 months and I use it a lot!! I highly recommend it ❤
Kenzie J.
18 reviews
Beauty Junkie Expert Level 2
Ladies! Sephora or Ulta?😁
emily C.
San Carlos, CA
59 reviews
Beauty Junkie Expert Level 1
Question has been deleted
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.

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