BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,298 Reviews

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Reviews (34298)
Q&A (380)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Tamatha C.
Menifee, CA
7 reviews
I love walking into Sephora, and just being able to see all of my favorite makeup brands. Especially Kat Von D Beauty! I have never had a bad tine while shopping at Sephora, the workers are very helpful. I will always shop at Sephora, sometimes I go just to look. I also love the fact that they do give out samples.
Taylor B.
34 reviews
First of all, everytime I walk into Sephora it's like heaven. There are tons of beautiful display of makeup and products and I just want everything! I recently purchased the Urban Decay All Nighter Foundation and it is BY FAR the best full coverage foundation ever! It covers my blemishes so well!! Very impressed:)
Monet M.
Alexandria, VA
63 reviews
Beauty Junkie Expert Level 2
This is my preferred beauty store. Most of the time when I go into the store I'm not greeted or ask if I need help. There's been a few occasions when the people working there don't know how to match my skin color unless they're black also. Other than that The service is really great in regards to friendliness, checking out and the knowledge of the products.
Terica A.
139 reviews
Beauty Junkie Expert Level 3
Sephora is one of my favorite stores. It's so easy to spend too much money. I love that you can try things In the store and walk home with samples. They also have a very generous return policy. They are always recruiting new brands and items, which keeps things fresh!
Kayla G.
Austin, TX
25 reviews
Beauty Junkie Expert Level 1
Sephora is my one stop shop for all of my beauty needs! I usually go in store to consult with the amazing staff there when I am trying a new product, but then it is so easy to make purchases on line once I know what I love. I also love all of the benefits that you receive by being a rewards member. I mean who doesn't love free stuff?!
Tiffany C.
Arnold, MD
125 reviews
Beauty Junkie Expert Level 2
I always go to Sephora for all of my makeup. They have a lot to choose from and I love the Sephora collection lip stains. All of the staff is nice and I like how they will help you if you need help, or even want to test out a makeup product. Some of the makeup can be pricey, but you can find a lot on sale or for a good price.
Nicole M.
Chicago, IL
123 reviews
Beauty Junkie Expert Level 2
Sephora is my top 2 places to shop for beauty products. I wish they had a bit more variety of products like more haircare. The employees there are always very helpful and the quality is amazing as well. I love their reward system and the fact that you can always get free samples when you go.
Tomara T.
Nashport, OH
16 reviews
I've recently purchased the Anastasia Beverly Hills brow wiz in the shade Caramel and I love it so much it is so easy to use and so helpful and it doesn't irritate my skin under my eyebrows and makes me eyebrows look bigger bolder which I really like. The quality is great especially for the price and I would definitely recommend to a friend!
Rachel J.
El Paso, TX
30 reviews
Sephora has a great selection of beauty products and the staff is always super helpful which I love. They always offer a large range of items at different prices to fit your own personal budget. Sometimes I get nervous about going inside because I think my make up isn't up to par, but they always make me feel like a million bucks.
Erika W.
Summerville, SC
43 reviews
Beauty Junkie Expert Level 3
love Sephora. so many great brands and love the sale section on-line. I also love their holiday sets. the sephora play subscription is ok. I subscribed for 6-7 months and canceled though bc I like cheaper subscriptions through other retailers. the sephora one did introduce me to brands I may not have tried otherwise though.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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