BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,301 Reviews

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Reviews (34301)
Q&A (380)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Zarah T.
Stanford, CA
6 reviews
I have the Sephora extreme mascara. It works well and the wand picks up just the right amount of product. That being said, I wish the wand had a different shape. It gives volume but can sometimes clump. It would be better if it would give more length!
미선 고.
64 reviews
Beauty Junkie Expert Level 1
I love using the Sephora website to order my makeup. It comes with 3 free samples and if you are a VIB rouge member, you get flash 2 day shipping for free. I feel like that takes away the hassle of just going to the store and finding that your product isn't there. And even when there is a mistake in shipping, Sephora always gives the BEST customer service.
Heena P.
Palatine, IL
3 reviews
Sephora is one of my favorite places to buy my makeup. The make up artists are really friendly and very helpful in trying to find exactly what you're looking for. They try their best to match against your skin tones and what compliments you the best
Jessica W.
Orlando, FL
8 reviews
Sephora is my go to store for makeup, they have great rewards, selection, and employees. I shop here very frequently and always recommend it to my friends. This store is so good I can't even think of anything to change or improve for it, i love it.
rosalia x.
Brooklyn, NY
18 reviews
Beauty Junkie Expert Level 3
love how you can sample things before purchasing the item. I purchase all my lip balms and face cleansing products from sephora. I love their customer service, they are very friendly.
Kaj P.
5 reviews
Love the products at Sephora ! They have a great variety so you can compare brands easily. You are able to try it on before buying! Brands run from really high end to average which is good ! Yes I defiantly recommend using Sephora for makeup needs !
Sarah S.
Fishers, IN
66 reviews
Beauty Junkie Expert Level 3
Sephora is a great store to go to!! When purchasing concealer, the manager personally helped me find the perfect shade for
Me and my lifestyle!! He was not trying to push products on me, he simply wanted me to be happy! Their rewards program is exceptional as well!
This is a great store and is often a part of malls and other shopping centers. They also have products to test out and their service is really fast and comfortable. My favorite purchase included their face masks. My skin was glowing after using them!
Floredy B.
Elgin, IL
36 reviews
Beauty Junkie Expert Level 3
Sephora is such a great place! Make up everywhere and the service is really great. Got my makeup done for my 22nd birthday and the lady talked to me throughout the process and they gave me the right shade for my face. Will definitely shop here more often.
Jill C.
Albertville , AL
81 reviews
Beauty Junkie Expert Level 2
I love this store! It's like Charlie's Chocolate Factory for makeup, skincare, and hair care buffs! I have been impressed with the quality of everything I've ever bought from Sephora!
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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