BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,294 Reviews

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Reviews (34294)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Diona H.
Washington, DC
35 reviews
Beauty Junkie Expert Level 1
I love Sephora. I always get the best customer service from people willing to help me apply makeup and show me new tips and tricks. The store can be a bit expensive but I like to go where I'm treated well.
Jessica B.
16 reviews
I love Sephora brushes their a great alternative to used if your on a budget and want an ok product to apply makeup. The only complaint is that some are a little course but other than that your good to go ... go load up on these bad boys !!!!!
Maida R.
72 reviews
Beauty Junkie Expert Level 4
Sephora is my favorite beauty store, they have tons of brands to choose from and I go there for all my beauty stuff. I love their return policy and I find myself going there very often.
Caley H.
249 reviews
Beauty Junkie Expert Level 4
I think the selection of beauty products I really great and mostly the associates are really helpful but sometimes it can be annoying to be constantly asked if you need help. The sephora app was updated and it really reads well. Easy to use and check out.
LaTese W.
114 reviews
Sephora is a little pricey for my liking..I do understand make up can get costly but for some of the products like there palettes are bomb..I love their make up..they need to offer coupons tho
Karissa D.
Layton, UT
36 reviews
the staff here is very friendly and they are great at helping you pick out a makeup product. their products are great quality and they last very long. one con is that they are not very affordable. expect to spend at least 100 for only two to three items.
Jenny I.
Lafayette, IN
6 reviews
i think that sephora is great! i love that we are able to return some of the products that we may not be satisfied with. Also, i enjoy being able to try out the samples that they have. it makes it easier, instead of going out and purchasing the whole item.
Victoria H.
Apple valley , CA
133 reviews
Beauty Junkie Expert Level 3
I'm not a fan of sephora , anytime I go in I'm treated like I'm a ghost, they tell me they'll be back and never come back. Once I've waiting 25 minutes for someone! Always have rude stuck up attitudes.
Also hate how they changed there policy with beauty insiders .
Alexa S.
Miami Beach, FL
30 reviews
I recently bought some glamorous double-ended brushes here that I can use while traveling. It was 5 brushes double-ended so 10 brushes total. Amazing quality and affordable- $70- for what I got. They blend very well and I love using them when I travel.
Ish C.
156 reviews
I love Sephora so much! It's my go to makeup store. I like it because they have a vast majority of brands I can purchase form. I love the urban decay eyeshadow primer potion! Love it so much
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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