BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,288 Reviews

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Reviews (34288)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Krystal O.
San diego, CA
201 reviews
Beauty Junkie Expert Level 4
I feel like it's a hit or miss when I go to shop here. They are sometimes know their product or not. Sometimes they want to help you or not. Just depends on the individual. But they are help when you know what you want and they don't have to go the extra mile.
Jacqueline G.
2 reviews
Sephora is like you're a kid again in the candy shop. Except all the goodies in Sephora make you more beautiful! Sephora can be Expensive but for the quality of product it's definitely worth it plus there are cheaper products if you shop the Sephora Brand!
Nadya S.
Oak Lawn, IL
263 reviews
Beauty Junkie Expert Level 2
I honestly think I can live here like I will literally know exactly what's in the store but I will go and I will spend more than two hours just walking around and looking at everything and touching everything and just trying on everything because it is the place to be
Bethanee S.
Daphne, AL
51 reviews
Always have a good selection of different makeup! Sometimes it's hard to find things but the employees are always extremely helpful especially when it comes to things like matching foundation or new looks!
Kaylan M.
Guilford, CT
4 reviews
Great prices lipliners in the most natural lip color shade. Is the best liner if you want to make your natural lips look larger. It is the closest to my natural lip color. They have a wide range color as well so you can do anything from red to berry to mauve.
Shanti W.
117 reviews
Beauty Junkie Expert Level 3
I am currently VIB rouge at Sephora because I cannot seem to stay away from that store! They have a range of affordable as well as high end products. I but my skincare, makeup and hair care products from here. The staff of knowledgeable and generous with samples.
Kristine D.
Los angeles, CA
66 reviews
Best customer service in the makeup industry! Employees are always willing to lend a hand and they will always find someone to help you. There products can be expensive but most are worth the splurge!
Andrea U.
Beaverton, OR
11 reviews
I recently bought the Anastasia Beverly Hills highlighting pallet. Sephora is my go to makeup store where I buy all of my desired makeup items. Their products are always very good quality and they offer good samples online and rewards. I would recommend.
Brianna P.
138 reviews
Beauty Junkie Expert Level 3
The employees are super helpful and I love that you can get samples without buying something and it not working out. I like their point system and birthday gift too. I would recommend buying makeup from here. Their shipping if you order online is usually super fast.
Melissa R.
Indianapolis, IN
3 reviews
Can I just say that I love Sephora? I absolutely love this beauty store. After watching several YouTube videos of makeup gurus do their makeup and all would mention Sephora as their go-to makeup store, I knew I had to see what all the buzz was about. Going to the store for the first time and a makeup novice, I definitely felt intimated, but the store associates were so kind and welcoming. I was surprised at how knowledgeable they were of their products and the various makeup brands they offered. I purchased a few products to start my makeup kit and have been hooked since! I also enrolled in their Beauty Insiders program which has special perks like a birthday gift, awards based on points you accumulate, beauty insider discounts and more. Give Sephora a shot, you're likely to love it as much as I do!
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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