BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%

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Reviews (34,585)
Q&A (420)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Paige L.
Florham Park, NJ
58 reviews
Beauty Junkie Expert Level 2
I really love their make up brushes! I always find myself going in there to get something new instead of spending a ton of money on super expensive products! They are so helpful in helping me find just what I need!
Bel Air, MD
21 reviews
Beauty Junkie Expert Level 2
I would give sephora 5 stars but i hate shopping for makeup online and we only have one sephora inside JC pennys near by. The staff was awesome however...much nicer and more helpful then the stuck up ulta clique
Miranee O.
Palisades Pk, NJ
84 reviews
Beauty Junkie Expert Level 2
I have used a plump from here and I love it!! It was a matte plump. It has to be one of my absolute favs! I shop here now and again since the store is a bit far. But I love there products! Very good and long last! Great quality
Karla O.
N Chesterfld, VA
27 reviews
So the last time I went to Sephora I was slightly disappointed at their customer service. I wanted to get matched for foundation and they were in such a hurry to shut down that they couldn't even give me and alternate time to come back.
Rochelle D.
Lk Havasu Cty, AZ
220 reviews
Beauty Junkie Expert Level 5
Overall we all know it's the best! Except all I have close is a Sephora inside JCP and the girls that work there are rude and I know more about makeup than they do lol! I order online to keep my love going strong!
Amanda G.
Spring Hill, TN
11 reviews
Sephora has some of the best employees. Very knowledgeable on the products and it seems each one is an expert as certain products. I have never had a bad experience when shopping at Sephora in store or online! I would highly recommend Sephora!
Victoria S.
San Jose, CA
58 reviews
Sephora is the best! They have every beauty product you could want. I get everything shipped to me. It's always quick and easy. I live that they always offer a bunch of samples. I love my yearly birthday gift too!
Tracy T.
Lk Arrowhead, CA
106 reviews
Beauty Junkie Expert Level 3
Sephora has a great VIB program and offers advanced sales for members. Their variety is extensive, but I usually wait until there is a sale to buy something. I predominantly shop online or through their app, and I've never had to return a thing.
Krystine M.
Bay Point, CA
52 reviews
Love coming to Sephora! They have all the makeup I need and it's there right where I need a certain product. I think they should add more products and brands other than the regular stuff you're used to seeing. Other than that,they're really resourceful
Claire G.
Mansfield, OH
106 reviews
Beauty Junkie Expert Level 3
Favorite beauty store. Unfortunately there isn't one super close to me. However- I love ordering online because- hello samples! Employees are super helpful and friendly. And you can get samples of almost any product!!
Kenzie J.
18 reviews
Beauty Junkie Expert Level 2
Ladies! Sephora or Ulta?😁
emily C.
San Carlos, CA
59 reviews
Beauty Junkie Expert Level 1
Question has been deleted
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.

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