BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%

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Reviews (34,584)
Q&A (420)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Leominster, MA
328 reviews
Beauty Junkie Expert Level 5
I love the variety and selection of high end make up, although it would be nice if they had more 'cheap' options for when you need to buy one more thing to get a deal or something. That's where Ulta has the upper hand.

The stores tend to remind me of Apple. Freakishly busy/crowded. But the aisles are really skinny so it's impossible to walk by others and their large purses that turn them into like two people..ugh. The samples out for you to try are also super gross..because people are gross and just can't keep anything nice. It's nice if they have what you want to try so you can see the texture, feel, if it matches your skintone, etc. though.
Lacey C.
Lewiston, ME
16 reviews
Sephora is my absolute favorite beauty store! They have everything you'd ever need for makeup, and even some of the best acne creams! They have prices that vary, so everyone can afford something, and if you don't want to spend the big bucks upfront they're more than willing to send you home with a sample to try before you buy!!
Christina D.
Wellington, FL
10 reviews
I am a VIB Rouge member, so I frequent Sephora quite often. I like Sephora for the range and choice they give me and their in-house products are phenomenal. My only gripe is that their sales associates are so damn pushy!
Regina R.
40 reviews
LOVE THIS STORE! I HAVE TO BUY SOMETHING EVERY TIME I WALK IN! The staff are so nice and willing to help me with anything. They even recommend me some products that relate to what I like! I recommend shopping here 100%
Fynn A.
Beaver, PA
2 reviews
A+ service at sephora. It holds ALL my favorite brands, and exclusive items. Any time I want to try a new product or seek out a new formula, they have something for me to try -- and free samples every visit!! Such a wonderful and welcoming environment to comfortably shop for alllllll your beauty needs.
Courtney H.
195 reviews
Beauty Junkie Expert Level 5
I love going into Sephora! All of the staff is always super sweet and help you without it feeling like you're bothering them. I never have any issues finding products I need. I will always shop at Sephora can't say enough good things!

Christina M.
Canton, MI
103 reviews
Beauty Junkie Expert Level 2
Staff is always helpful. They also offer mini makeovers, and you can get samples for free. I tend to go here for my high-end beauty products. Great rewards program. Also offers a monthly subscription box that is worth the $10/month.
Kelsey A.
188 reviews
Beauty Junkie Expert Level 3
Great policy on their products. Price ranges depend on the products but there's a plethora of items to choose from. The consultants are helpful and can offer makeover. My favorite products are eyeshadows are foundations
Kendall B.
New York, NY
63 reviews
Beauty Junkie Expert Level 4
Sephora is great for all things beauty, and skin care. The ladies are super knowledgable about all the products in the store. They all wear makeup that is carried in the store so they can point you towards their favorite products.
Natasha M.
Granada Hills, CA
30 reviews
Recently purchased the newest Chanel No. 5 with added tangerines for a lighter for playful yet classic scent. I LOVE IT. I constantly am getting stopped and asked what I'm wearing. It's a splurge for a little slice of luxury but I'm addicted to the scent.
Kenzie J.
18 reviews
Beauty Junkie Expert Level 2
Ladies! Sephora or Ulta?😁
emily C.
San Carlos, CA
59 reviews
Beauty Junkie Expert Level 1
Question has been deleted
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.

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