BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,291 Reviews

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Reviews (34291)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
kinya m.
Lindale, TX
6 reviews
Beauty Junkie Expert Level 1
Absolutely LOOOVEEE. One of my all time favorite stores besides online and Ulta. However, the one where I live isn't quite as big and I have to travel kinda far to go to a bigger one but still love it. Would definitely recommend.
Molly B.
Omaha, NE
133 reviews
Beauty Junkie Expert Level 2
I always enjoy my time visiting sephora. The employees are extra friendly. I love the array of cosmetics and beauty products they carry. The investment for the products have a wide range. You can get a lot of prestige products here, which I really like.
Meeklyn M.
82 reviews
Beauty Junkie Expert Level 1
I love sephora it is my go to store for not only make up but also my favorite Versace perfume it is affordable and located close to my house so that is a plus I would recommend others to shop in sephora because of the variety of products they offer
Beth H.
Granite City, IL
28 reviews
I love makeup and Sephora has a great selection. I find the employees intimidating though.When I had a makeover I ended up feeling hideous instead of pampered. I will continue to shop there because the brands they carry are great.
Claudia H.
327 reviews
The best place to buy some cosmetics / to try some new stuff. Service is always friendly, price is not so pricey, depends on what brand. Their policy about return/ refund is good too, social media on FB is always available to answer anything.

I don't really like Sephora at JC Penney because the products are so different
Adriana A.
N Hollywood, CA
83 reviews
Beauty Junkie Expert Level 3
Sephora have many good products. The last product that I bought there are foundation, concealers, and others more. My shopping experience there are great, the ladies are very nice. Good customer service! That's why I love sephora.
Edith V.
Fort Worth, TX
207 reviews
Beauty Junkie Expert Level 4
Sephora has so many great products, and so many options to choose from. I love going in there and browse even if I'm not needing anything at the moment. They have both pricey be affordable products. I definitely recommend shopping there.
Kim J.
Minot, ND
22 reviews
I absolutely adore Sephora! They have amazing customer service and the free samples are such an awesome plus. The only down side is that Sephora is pretty pricey but you are purchasing high end products so it's understandable. Sephora offers their store brand products as well which cheaper. I cannot get enough of this store!!
Maria A.
New London, OH
174 reviews
Beauty Junkie Expert Level 4
I love shopping at Sephora. The staff is always knowledgeable about the products in the store. They are also great at suggesting products when asked. My shopping experience at Sephora stores and online have always been great experiences!
Gillian D.
San Diego, CA
77 reviews
Beauty Junkie Expert Level 2
Sometimes sephora is way too packed, but you can get everything you need there product wise. I don't like when they run out of a certain skin tone but they can't help that. I like how they will help you any time you have a question.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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