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BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,286 Reviews

Top Questions See all 2,040 Q&A

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Reviews (34286)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Liliana H.
146 reviews
Beauty Junkie Expert Level 4
I really like how things are so organized. Also how they have a skin foundation machine thing, to find out which foundation is right for you. Free fragrance samples are always the best!! Sometimes the consultants arnt nice but some days they are.
Stacey R.
Columbia, IL
107 reviews
Beauty Junkie Expert Level 2
I love Sephora and I love their stores atmosphere a lot. I also like how they separate their products by brands so its really easy to find what you are looking for. The employees also are always very enthusiastic and you can tell they truly love makeup. I wish it was cheaper though or that they had more deals like Ulta does. 
Kelley M.
Rochester, NY
23 reviews
I love Sephora! Not only do I go to the store but I am a subscriber of their monthly makeup subscription bag. They let you bring home samples from the store so you can try on the makeup to pick the one that's right for you. They also can color match your face which is helpful when seasons change and you need a new foundation.
Jennifer V.
Fairborn, OH
43 reviews
Sephora is a great, addicting store that will take all of your money away from you in an instant. My favorite purchases there are probably the Anastasia Eyebrow Color and the Stila black liquid eyeliner. I try not to go to the actual store too much to purchase. Rather I like shopping online where I can get a million free samples!
Lake Mary, FL
6 reviews
I love this foundation I'm using rn!! it is the smash box camera ready bb water. It is very light weight and if your going for that no makeup makeup look this is perfect for you!! This product is a little pricy but definetly worth it!!
Hannah W.
Edgewood, MD
36 reviews
Beauty Junkie Expert Level 1
I can spend way to much money here. The employees can test your skin so you pick the right foundation also what the most flattering lipstick color for your skin tone would be. They have such a great variety of different make up brands.
Gina F.
176 reviews
Beauty Junkie Expert Level 2
My experience in a Sephora isn't usually pleasant. I prefer to shop online. Anytime I enter a Sephora, I feel judged and I'm bombarded by 6 employees asking me if I need help. It's really hard to browse when people won't leave you alone.
Casandra A.
Vancouver, WA
171 reviews
Beauty Junkie Expert Level 4
I love shopping at Sephora, they have a huge variety of your favorite brands, they always have great customer service. They have brands that range in affordability depending on your budget. Sephora had great quality products as well.
Luis A.
Mableton, GA
6 reviews
Sephora tends to have a large level of inventory. the client experience has been great due to product knowledge of the employees. Their fragrance section is great and if you ask you can get a free sample of most products in the store.
Toni S.
Chandler, AZ
57 reviews
Being in Sephora is like being in a candy store as a kid, I could spend hours there! They have a friendly staff that can help meet all of your needs with high quality products and great deals! My personal favorite that keeps me coming back is their wide variety of Anastasia eyeshadow palettes! Love it!
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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