BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,294 Reviews

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Reviews (34294)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Gabrielle P.
Robbinsville, NJ
58 reviews
Beauty Junkie Expert Level 2
I'm a VIB Rouge at Sephora - so I spend plenty of money there. I shop around to find the best layout of the store I like, and then go back so I can chat with the same sales associates. They really do offer the best customer service and really take care of you!
Melissa V.
Raleigh, NC
74 reviews
Beauty Junkie Expert Level 3
Sephora is one of my favorite beauty shops to go to. They have all my favorite brands in one place! They are not pushy, but very helpful and insightful when I ask questions about each product. I usually go there for makeup and hair products!
Tarin G.
Fort Walton Beach, FL
5 reviews
Sephora carries a lot of brands and the majority of he products from each brand. The only problem is that the stores are too small for everything with the amount of people that go in their. In most store the employees aren't very friendly.
Stephanie V.
Wilmington, NC
64 reviews
Beauty Junkie Expert Level 3
I like Sephora because they have brands that are up and coming. If you use a product and it's not for you- you may return it. They also have a lot of different Products to purchase along with their own brand of products which are pretty good!
Sarah R.
San Antonio, TX
6 reviews
Kat von D liquid lips very good stays on long. Sometimes dry so stay hydrated , Anastasia beverly hill dip brow amazing!!!
Too face better then s** mascara super wonderful my go to mascara everyday use.
Urban decay eyeshadow palettes are my favorite I have no complaint
Sephora is just wonderful and staff most of the time friendly.
Melissa S.
Dayton, OH
3 reviews
I definitely give Sephora 5 stars! They have an amazing options online, but the store is really where it's at! You have such amazing customer service, and stylists and cosmetologists that really know their stuff! Every time I have gone in, I have come out with the big greater knowledge of my skin, cosmetic some more! Five stars
Patricia K.
Jacksonville, FL
7 reviews
I love shopping here! I have never had a bad experience when I come in. There is always someone who is ready to help me and answer my endless questions. The employees are very patient and are willing to show you how practically any product works. I really like that the employee's don't always recommend the most expensive product, but the one that seems to be what I am truly looking for.
Michelle S.
47 reviews
Beauty Junkie Expert Level 2
This place is makeup heaven! I'm a VIB Rouge and I absolutely love the discounts when I get them. I especially like when the staff helps matching the right color of foundation. I also like getting damped before buying the full products.
Kenzie D.
Crestwood, KY
16 reviews
Dang! This store is crazy! I walk in and I'm hit with the amazing smell of the perfumes and I head over in that direction. On the way over there I get distracted by the amazing makeup. I want everything in this store! The only downside is that it is a tad expensive and I can't buy everything I want. It is still a great store and I would recommend it to anyone.
Michelle T.
104 reviews
My love for this store and its products is very apparent by my VIB ROGUE status, haha. I love Sephora because they sell top of the line products! It's a bit pricey to shop here, but it's a good indulgence! You'll be very pleased with your products 9x out of 10.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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