Sephora

BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,294 Reviews

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Sephora
Sephora
Reviews (34294)
Q&A (379)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Kim C.
MARQUETTE, MI
19 reviews
Sephora carries an array of beauty related items, I've never gone in or gone on their website and been disappointed. They carry high quality products, some with a high price tag, but others are actually quite affordable. Their brand of cosmetics are of good quality and don't break the bank. Overall I'm always happy shopping there.
Dee O.
Philadelphia, PA
6 reviews
Sephora, as my beauty lovers know, is the OG. Reliable, great product selection and a wonderful place for makeup lovers of all ages, genders and races to go and learn about makeup. They don't harass you if you're completely a whole entire lewk or don't know the difference between a beauty blender and a lysol sponge. I've tried so many awesome lippies there (Kat Von D matte in L.U.V. I'm looking at you). That said, they are pricey and only have VIB and VIB Rouge sales once a year. It would be nice to get discounts on pricier (but DOPE) lines like NARS and Drunk Elephant more than once a year.
claudia d.
Bath, PA
4 reviews
I have been on the hunt for a good setting spray to use and keep my powder in place all day and with the urban decay all nighter setting spray I feel I have found it. It is lightweight and doesn't feel heavy on the skin and it keeps my makeup in place for hours. I have repurchased this 7 times and I 100%recommend it to anyone who needs a nice setting spray.
Julia R.
171 reviews
Beauty Junkie Expert Level 3
I wish it was a bit cheaper!! It's a generic store brand make-up but compared to ulta, it's at least $3 to $5 more expensive. However, I like their products. Not a fan of their eyeliners because it smudges easily, but I like their lipsticks and contour. I like their air spray foundation too! It looks you got makeup done at a make-up shop! coverage is awesome.
Kristy P.
Philadelphia , MS
21 reviews
One of my favorite days includes my first trip to sephora. I had received in my ipsy bag a few months prior a liquid matte lipgloss by Stila. It was in the most luscious red ever. It stays on for the whole day and looks like velvet. The girls at sephora were so great and knew exactly where to direct me. I'm getting married in September so I can't wait for excuses to frequent their counters.
Megan S.
Port Angeles, WA
4 reviews
Love love love Sephora!! Ii love that I can find all my products in one store. There are certain store I refuse to shop in because of the lack of service so I tend to do my shopping online. I love the reviews and the videos attached to the products. I also really enjoy the sephora best of boxes it's a really fun way to try different products. I will never stop shopping at sephora. There is such a difference between high-end make up and the low end stuff.
Cristina S.
Grand Rapids, MI
4 reviews
Sephora is great because it has so many options with products ranging in price. You can always find what you want and there are always knowledgeable people around to help if needed. I could spend hours in there looking for new items and they have things that I've never seen before which makes it super fun to discover new products.
Allie C.
Lubbock, TX
12 reviews
Beauty Junkie Expert Level 1
This store can be very overwhelming to me. I have been in the store several times and only 1 time have I had a worker approach me to ask if I needed help. It would have been a better experience for me if the employees helped rather than standing in groups talking to each other. I love the variety and potential the store has, but I believe that the customer service could use some improvement.
Colleen S.
Pine Brook, NJ
224 reviews
Beauty Junkie Expert Level 4
Gotta love Sephora, great place to find basically any high end make up piece. If you cannot find it in store you can find it online and it ships quickly. I wish they had more sales, I would definitely buy more, but I understand that's not how that industry works. Their rewards program is great and I generally try to shop here first.
Gabriella N.
Casselberry, FL
60 reviews
Beauty Junkie Expert Level 1
Most of my make up shopping is done online but when I want to try something bold or something new that may not work well with my skin tone I go to Sephora. They have a plethora of shades and make up, some cruelty-free for the socially conscious and they have pretty knowledgeable employees that are willing to help match you to your perfect brand and shade.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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