BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,294 Reviews

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Reviews (34294)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Stephanny L.
Los Angeles, CA
29 reviews
Beauty Junkie Expert Level 3
Sephora is one of my favorite makeup stores. They have a large selection of makeup brands, skin care, perfumes, nail polish and more. What I love most is the beauty insider. After accumulating a certain amount of points, you get free makeup which I love.
David M.
Somerset, NJ
19 reviews
This store is always a go to place for the ladies in my family. I like how the employees approach you and aren't afraid to ask if you need help. The store has plenty of makeup and makeup related items. I would prefer this store over others.
Sophia M.
73 reviews
Beauty Junkie Expert Level 3
I recently purchased the liquid lipsticks by Smashbox. The lipstick color itself was very nice and dries matte, which I love. The only negative thing about it is that it can be fairly drying to the lips if you don't apply chapstick beforehand.
Val I.
300 reviews
Sephora is one of my favorite places to shop for beauty products. The store is well-lit and beautifully arranged; even just stopping in to browse is an experience in itself. Products are good quality, and the staff is always friendly and helpful.
Lyndsey C.
Stone mountain, Ga
53 reviews
Love Sephora. Shopping online is always convenient and ships fast and delivers fast. However, 4 stars because shopping in store can be hit or miss- some stores have been super helpful and knowledgeable and in others multiple assistants have had no idea about products (including Sephora exclusives). But overall they have a great range of products (especially higher end ones).
Imalae E.
Wilson, NC
26 reviews
Beauty Junkie Expert Level 1
IF YOU REALLY WANT TO BUY HIGH END MAKE UP AND NEED SOMEONE TO HELP YOU WITH WHAT YOU NEED PLEASE PLEASE PLEASE COME TO SEPHORA, I'm always gonna remember my first time in this store and how good they treat you and when i got my first foundation! There's expensive stuff but believe me most of it it's worthy!
Christy H.
12 reviews
I love going to sephora because they have a wide selection on make up & skin care products. If you aren't sure about a product you can always ask for a sample & if you don't feel the product matches you can take it back & get the right shade.
Nikki W.
48 reviews
Beauty Junkie Expert Level 1
I love Sephora. I wish there was free shipping for less than a $50 order. I also wish the rewards program was more like Ulta. I also hear there are issues with people not receiving the samples they requested. My sephora iPad app only works in landscape orientation. Other than these things, Sephora is great and i would recommend to a friend.
I love Sephora, they have such a wide variety of products and not only that but they have such great customer service. If I am unsure of Purchasing a product they're open to trying it on you first of even sampling for you to take home. They're open to returns and exchanges and will ensure to help find a product that best fits your needs.
Danielle W.
130 reviews
Beauty Junkie Expert Level 2
Everything you will ever need you can get it here and get some personalized service. It is a nice little break from the day and you can talk about all the beauty things and everything! It is so fun just to enjoy a little trip. Swatch, Play and Learn!
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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