BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%

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Reviews (34,598)
Q&A (422)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Andria M.
62 reviews
I love sephora if it's a big one. Mine is small and they are always out of stock on things. They have a cool color matching machine for foundations called Color IQ. They hold it up to your skin and take 3 picture of different areas. It works really well and keeps the guessing game out of color matching.
Ashley L.
Tuscaloosa, AL
72 reviews
Beauty Junkie Expert Level 1
Sephora has the best makeup and every artist there really knows what they are talking about. When you walk into the store they are willing to help you become the best version of their self. I go to Sephora for a majority of my makeup products and all the employees are so helpful.
Heather F.
84 reviews
Beauty Junkie Expert Level 2
Honestly- best customer service. I ordered $75 worth of product and it said it was delivered to my house but i never received it. I chatted with customer service online, and they sent me the same box !! Definitely use their chat over the email for customer service. They respond faster on the chat.
Renee F.
Phoenix, AZ
4 reviews
Sephora has every product you could want including lots of great brands. It is well laid out, clearly marked and allows you to try almost every product. The sales people are friendly and very knowledgeable. They offer sets for great deals including trial size items so you can decide what you like without spending a fortune. Their rewards program is the bomb. Can't go wrong with Sephora!
Hannah R.
Rexburg, ID
3 reviews
Sephora makeup is high quality, applies beautifully, and lasts. I love that I can go to the one Sephora store and feel confident about my purchases, whether I buy Sephora brand products or any of the other brands they also sell. I can trust them to see all high quality products.
Maddie R.
San Jose, CA
632 reviews
Beauty Junkie Expert Level 5
Love Sephora , they offer everything you need. From the products Smashbox , Urban Decay, Too Faced, Yves Saint Laurent, Stila, MUFE and more . They're own Sephora product is great too ! I love the Sephore face powder , it keeps my face matte. Buying online they also offer samples with your cart . Make sure to be a member because you can earn points for a deluxe product and a birthday gift from them .
Evelyn L.
Irvine, CA
16 reviews
They have a large selection of items and have a good rewards program. Most of the items they have are on the more expensive side because they are brand name. The cashiers are usually very fast and do their job well, but other employees at the store usually don't seem to do much.
Priscilla R.
Coral Springs, FL
10 reviews
Beauty Junkie Expert Level 1
Sephora is my go to for beauty products. They have a great reward plan with ways to get deluxe samples of products. Also with every order you get 3 free samples. Even shopping in store you can get samples, so you know exactly what you want when you're ready to buy the full size.
Brandi C.
Oxford, AL
19 reviews
Sephora is one of my most favorite stores. I can go in there and always feel myself. The sales associates are super friendly and always eager to help in any way! That makes me feel very comfortable there. I can go in this store and spend hours!!! Any kind of makeup or hair care you can get it there!!!! Not only do I live the store I also have the phone app!!!! It is super easy to use as well!!!!
Janet G.
10 reviews
Best lip balm ever !!! If you want to create a lip liner to a lipstick color this will help you do it. Add lip liner to your lips and after you add this add the lip balm. From there you will get a full coverage lipstick.
Kenzie J.
18 reviews
Beauty Junkie Expert Level 2
Ladies! Sephora or Ulta?😁
emily C.
San Carlos, CA
59 reviews
Beauty Junkie Expert Level 1
Question has been deleted
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.

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