BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%

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Reviews (34,584)
Q&A (420)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Kitty C.
44 reviews
Beauty Junkie Expert Level 2
This is the #1 makeup hub for everyone I know. They have an excellent selection and helpful workers. The cons are that they rarely ever have sales or deals and it's pretty hard to get VIB. Pros are birthday gifts, cumulative point rewards, samples when buying online, and many more! Best to treat yourself here.
Kelly C.
Sherman oaks, CA
63 reviews
Not a big fan on how they probably use the same brush without really cleaning it, to match you. Wait time is ridiculous and most of the employees seem stuck up and will walk right past you without asking if you need help. I've gone in a handful of times and mostly because i had a gift card.
Jazlyn E.
Louisville, KY
38 reviews
Sephora is always my go to when I need something new, the people working are always so helpful and they know so much about all the make up there. Plus you can always get free samples to try before you buy and their return policy is one of the best. Makes me not want to shop anywhere else.
Patricia B.
8 reviews
My favorite product I've ever used is the Bare Minerals powder foundation. It matches perfectly and feels light on my skin. I've been using it for years and I've never had any problems at all with this product.
Mariah S.
Boston, MA
23 reviews
Beauty Junkie Expert Level 1
Looooove it! One of the best places on earth! They have all different kinds of products at different price points. You'll almost always find what you are looking for (and more). It is very nicely organized and you can locate things yourself easily, because sometimes the staff is too busy.
vanessa n.
Trabuco Canyon, CA
8 reviews
This too faced mascara is amazing. (the one in the image is a mini). However, I would not personally recommend this for asian eyes. For a mascara, it is not too expensive for the beautiful wand and formula. If you have Asian eyes, I recommend the lash blast fusion from covergirl, and their mascaras are more affordable! I learned that the brand doesn't matter when it comes to mascara. It is important to switch out mascaras every 2-3 months though!
Synethia E.
Los Angeles, CA
162 reviews
Beauty Junkie Expert Level 4
Love the range of items this store carries. I also like their point system because I get to try lots of high end products that I go ahead and repurchase. I love the fact that they give ample amounts in their sample. I would say buy your beauty items at Sephora and join the rewards program.
Donnya F.
Springfield, MA
24 reviews
Beauty Junkie Expert Level 2
My go to store! Sephora has great deals for members, you gain points rapidly that can be redeemed for free items! They have free birthday gifts, and always give samples when asked. The associates are extremely helpful and friendly. They're prices are quite reasonable. Definitely recommend!
j l.
13 reviews
I like how most Sephora associates in my stores leave me to do my own thing since I'm mostly sampling and swatching things on my sensitive skin. I've been able to ask for samples with ease and the samples are super generous, which allows me to make sure a product works before I buy it. With the price per oz of cosmetics being so high, it really helps to make sure you know something is worth it before you commit.

I also love the deluxe samples they include in online purchases. They are often offering samples of super luxe items that I usually can't justify but one can dream!
Cassie W.
Saint Joseph, MN
46 reviews
Beauty Junkie Expert Level 2
I love Sephora ! I love how many different brands that they offer and also the point system that they have. I always really enjoy the free samples you get with every online purchase ! I am a VIB member and I love the occasional sales they have to, that's when I stock up on my favorites and things I've never tried !
Kenzie J.
18 reviews
Beauty Junkie Expert Level 2
Ladies! Sephora or Ulta?😁
emily C.
San Carlos, CA
59 reviews
Beauty Junkie Expert Level 1
Question has been deleted
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.

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