BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%

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Reviews (34,354)
Q&A (398)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Kelsey S.
Chicago, IL
29 reviews
My go to beauty shop! I love Sephora! I find the sales associates to always be extremely helpful and knowledgeable about the various products in store. And honest, if they are not an expert in a particular product, they will direct you to someone who is. Never happier than after a Sephora visit!
Alexandra Abigail G.
40 reviews
Beauty Junkie Expert Level 2
I was not sure where I can find the right shade of foundation for my skin tone. That was until I came into Sephora that I wad helped to get exactly the right product for me. Since then I have not a single problem finding the exact to the point shade for ny skin. Thanks Sephora!
Jessica R.
Myrtle Beach, SC
107 reviews
Beauty Junkie Expert Level 5
I love Sephora more than I love a lot of things in my life. I love being able to walk in and know exactly where everything is. Not always is the service where I would like it to be, but I also do not like being asked over and over if I am okay or need help. I am a Rouge member.
Kelly S.
Youngstown, OH
11 reviews
Can't get enough of Sephora! I love their ever changing rewards system as it lets me try new products before i buy a full size. I use the flash shipping that's only $10 a year and it is such a deal! I get my must have beauty products to my door quickly. Plus their Sephora play bag is my newest monthly obsession! I look forward to it each month because the sample sizes are always delux and a good variety! They carry the best brands as well
Keara D.
Pasadena, TX
4 reviews
This is my go to store for all make up and beauty products. I cannot complain with their service they are always so attentive to your needs, and the rewards program is great, that's why I keep going back too redeem all my freebies. Sephora is hands down the best make up store.
Emily C.
Roseburg, OR
4 reviews
Sephora is a one stop shop for all the products you could ever think of wanting or needing. There is always someone willing to help you find the items that you need and help you find the foundation to match your skin tone perfectly the eyeshadow to accent your eyes. They have information on all different types brands. Highly recommend it shopping at your local Sephora even if you have to drive an hour away it's worth it.
Sierra D.
San Antonio, TX
95 reviews
Beauty Junkie Expert Level 3
I used to love going to Sephora, however, my most recent trips have involved very rude staff and over pushing on extra products. One employee had acted like she didn't even see me and nearly knocked me out of the way to assist another customer. Not a single excuse me or sorry.
Amirah Mercedes Bence E.
105 reviews
Beauty Junkie Expert Level 3
This is like a candy store to me! I love Sephora and the range of products that it offers. The staff is always friendly and they are knowledgeable about the products that are being sold. I share thoughts with the employees about good products to use and they are very helpful.
Isabel E.
Fayetteville, NC
87 reviews
Beauty Junkie Expert Level 2
I like shopping for makeup at Sephora because sales people are always profesional and they know what they are working with. I recently purchased a Bare Minerals lip gloss which I loved! It is soft and smooth and stays shiny for hours! It has a minty feel to it, but not numbing like others I have tried.
Ana H.
205 reviews
Beauty Junkie Expert Level 4
This is probably one of my favorite places in the world. I could literally spend 5 hours there without even noticing. I like to go around and check new products and get samples when I'm not sure if I wanna purchase something. The staff are generally nice and willing to help you
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
129 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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