BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,298 Reviews

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Reviews (34298)
Q&A (380)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Lindsay K.
Yuma, AZ
110 reviews
Beauty Junkie Expert Level 2
I struggle with getting good customer service at our local sephora. I like that they carry many brands. As an independent skin care consultant, I do like to support fellow people over companies but I still go to sephora for products I can't find with them. I love getting my mascara here.
Aylin A.
92 reviews
Beauty Junkie Expert Level 4
I love going to Sephora. I love that you're able to swatch all the products. It's so much better than buying makeup at the drugstore, where you're unable to swatch any of the makeup. They also have a return policy if you don't like the makeup. I would recommend if you love makeup.
Monica D.
Chicago, IL
36 reviews
Sephora has many items to choose from. They have of variety of make up brands and skin care that make it an easy place to access all of them. The only downfall to them is their customer service. The multiple times I have visited, they were not very nice or even acknowledged that I was there.
Yarilis M.
Bloomfield , NJ
70 reviews
Sephora has a great selection of makeup. However, their rewards point system is no good. Ulta's reward system is 100x better than Sephora and Ulta doesn't require you to spend as much in order to reach platinum status. The only reason I still shop Sephora is because they carry certain brands which ulta does not. Ulta also has a credit card now which Sephora does not
Rahul A.
Lake Hiawatha, NJ
1 review
I love shopping at Sephora. They have almost every kind of beauty products. They have genuine price for the products and they also have some great offers on the products. I have bought almost every kind of product from Sephora and I will recommend to anyone who reads this review.
Mary M.
Chicago, IL
5 reviews
I always go to Sephora! The staff is always very friendly and the selection is hard to beat! I love the section of colors they always have that I can never seem to find at any other store. The expansion of this company has been wonderful and I can't wait for what the future Holds!
Brandi C.
Oxford, AL
19 reviews
Sephora is one of my most favorite stores. I can go in there and always feel myself. The sales associates are super friendly and always eager to help in any way! That makes me feel very comfortable there. I can go in this store and spend hours!!! Any kind of makeup or hair care you can get it there!!!! Not only do I live the store I also have the phone app!!!! It is super easy to use as well!!!!
Kristine W.
Santa Clarita, CA
127 reviews
Beauty Junkie Expert Level 2
My go to for all things beauty! I've been a member of Sephora's beauty insider program for a few years and have always made it my one stop shop for makeup and beauty products. There's such a wide range of products and very friendly staff that are knowledgeable on so many products!
Erika R.
Weslaco, TX
17 reviews
My favorite store!!! I prefer sephora over ulta, mainly because of all of the samples you get in store and online. I love the value sets they sell, especially the try it sets. I love the mascara one the most, you get a few deluxe mascara samples for $25 and then whichever one you like, you trade in for the full size. It's just the best beauty store ever and I would give it 10 stars if I could!
Whitney R.
190 reviews
Beauty Junkie Expert Level 4
Let's be honest, this is the most common go-to for most of us. They have it all. From frugal to fancy, there is something for everyone at Sephora! The ones inside JCPenney are mini stores though, so make sure you pop into one of the actual Sephora stores. And plan to be there for a long time!
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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