BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%

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Reviews (34,361)
Q&A (398)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Sarah A.
Brooklyn, NY
206 reviews
Beauty Junkie Expert Level 3
Sephora is a one stop shop, I definitely recommend this to anyone beauty fan! They carry everything from makeup to perfume, creams & nail care. What i like about the store is they have employees on the floor to teach you tricks & answer questions as well as makeup applications & even perfume samples
Brandi C.
Oxford, AL
19 reviews
Sephora is one of my most favorite stores. I can go in there and always feel myself. The sales associates are super friendly and always eager to help in any way! That makes me feel very comfortable there. I can go in this store and spend hours!!! Any kind of makeup or hair care you can get it there!!!! Not only do I live the store I also have the phone app!!!! It is super easy to use as well!!!!
beka m.
Bessemer, AL
132 reviews
i ADORE sephora. sephora is my absolute favorite store. my favorite purchase from there is probably any of my abh products. it is very pricey, but the quality is beyond worth it. i recommend any makeup addict to shop there. it is the best makeup store ever and i also enjoy shopping on their app.
Jeannette L.
Madison, WI
87 reviews
Beauty Junkie Expert Level 3
I've ordered from Sephora online and gone into the store. Shipping was fast and easy to deal with even though it was close to the holidays. Everything arrived perfectly and the samples were nice. In store, the employees that I've talked to have been very helpful with product recommendations and samples.
Chanin G.
Beloit, WI
9 reviews
Excellent place to purchase make-up. Have multiple brands to choose from, and the staff is willing to help you find what you are looking for and try to keep you within your budget. The Sephora brand of make-up is less expensive, but if you go with a high-end brand it is more expensive, but generally lasts longer after it's been applied.
Erika R.
Weslaco, TX
17 reviews
My favorite store!!! I prefer sephora over ulta, mainly because of all of the samples you get in store and online. I love the value sets they sell, especially the try it sets. I love the mascara one the most, you get a few deluxe mascara samples for $25 and then whichever one you like, you trade in for the full size. It's just the best beauty store ever and I would give it 10 stars if I could!
Amber M.
Placentia, CA
38 reviews
Beauty Junkie Expert Level 2
Sephora collection is excellent if you're trying to beauty on a budget. Sephora is owned by LVMH so you're getting a luxury product at a reasonable price. It's also made in the sameness factory that makes YSL, so you get quality without paying for the name. LOVE Sephora collection!
Danielle L.
Tucson, AZ
38 reviews
This is my go to beauty store. The staff is incredibly talented and knowledgeable when it comes to products. I rarely have stumped the employees because they actually care and know about all the things in their store. I always love going back and shopping around the store with one of them because they are so educational. They really know how to match skin types and products to people's needs.
Priscilla R.
Coral Springs, FL
10 reviews
Beauty Junkie Expert Level 1
Sephora is my go to for beauty products. They have a great reward plan with ways to get deluxe samples of products. Also with every order you get 3 free samples. Even shopping in store you can get samples, so you know exactly what you want when you're ready to buy the full size.
Jacky B.
Orlando, FL
94 reviews
Beauty Junkie Expert Level 2
I like shopping at Sephora. I like that it is a specialty store that has more choices of makeup products. I think the music is always too loud in these stores, but I like that there is someone who can give advice and even a mini makeover. I wish there was a Sephora closer to me.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
129 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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