BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%

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Reviews (34,354)
Q&A (398)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Heather B.
Overland Park, KS
87 reviews
My #1 store for anything beauty- some of my favorite things about Sephora:
1. The helpful staff that is always welcoming, fun, and super helpful. They are never pushy and always make sure you walk out with what you are looking for
2. The rewards program
3. Don't love something? Take it back with no fuss
Andrea S.
Jber, AK
112 reviews
Sephora is the best place for high end products! the sephora brand is really great as well! I have visited multiple locations around the US . customer service and knowledge is always amazing! I love that they also don't pressure you to buy something instead let you sample to see if you want to purchase a full sized I enjoy this because my skin breaks out so easily so I can see if a product works for me!
Angie H.
Cary, NC
318 reviews
Beauty Junkie Expert Level 4
I have been in love with Sephora and the $10 Flash Shipping. I love the freebies with minimum purchase. I have been able to try a lot of premium brands and see if I like them. My favorite items are the Sephora Favorites because they are a good value and have a lot of fun items to try.
Nadia S.
Brooklyn, NY
165 reviews
Beauty Junkie Expert Level 4
Sephora ahhh it is like Toys r us for makeup. I really love the brand selections at Sephora. One of my go to placed for skincare and makeup. I usually purchase gifts for my sisters and friends there like fragrance. I love the ability to sample things before you commit to the purchase
Sarah K.
Saint Johns, FL
46 reviews
Beauty Junkie Expert Level 3
The Sephora brand eyeliners are great! I have used mani of the liquid pen like ones and actually need to get a new one soon. They seem to be the only ones I know I can count on to not cause a allergic reaction and still be a dark enough black too. I love their different options too!
Kelsey B.
Macomb, IL
186 reviews
Beauty Junkie Expert Level 4
Sephora literally has EVERYTHING a beauty junkie could want! I love shopping online rather than in stores. In stores, there always seems to be too crowded at the one I frequent and there is never enough people available to help. It's great for people who know what they are looking for!
Silvia G.
1 review
Sephora is found inside of JCPenney's Sephora has a lot of great beauty products anywhere from make up face creams miscarriages eyeshadows cleansing products the people there are very helpful very friendly Their return policy is awesome because you can bring the make up home if you don't like it or it's the wrong shade you're always welcome to either exchange it or just get your money back .
Lindsay G.
Chicago, IL
22 reviews
I buy all of my makeup here! They carry all the best brands at a range of prices, their online orders come with fantastic free samples, and the point rewards are amazing! The salespeople are also super-helpful if you're looking for something new or want to test a different shade. When I was sick with cancer, they helped me find makeup to draw on my eyebrows and apply false lashes so I didn't look sick!!
Angelica Marie D.
19 reviews
Beauty Junkie Expert Level 1
I love this store! Literally the first makeup store I stepped foot into when I decided to step up my makeup game. Not going to lie, the stores in my area lack of product availability but that doesn't stop me from shopping there. Majority of the time, the JCP in-store sephora always has everything I shop for, but I do prefer and highly suggest going to a solo sephora store. Makes a huge difference!
Ariella H.
Toms River, NJ
2 reviews
So sephora is great to find any kind of makeup that you could possibly dream of, BUT the cashiers really don't know what they are doing! The first time I went in there they charged my card 3 times! The second time they charged it twice, and it happened a couple times after that too!
maria m.
221 reviews
Is this store worth buying from cus its a bit pricey...?
Lindsay F.
Wyoming, RI
108 reviews
Beauty Junkie Expert Level 2
What is your favorite way to apply foundation: beauty blender or sponge, brush? Which brand/model works best for you?
Mariah R.
Madison, AL
150 reviews
Beauty Junkie Expert Level 5
Is anyone as excited for the holiday products as I am? I LOVE Christmas at Sephora.
Stephanie G.
45 reviews
How good is their return policy?
Yasmin L.
Round Rock, TX
22 reviews
How long can you stay at Sephora? - Personally I can stay for several ours!

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