BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%

Top Questions See all 2,085 Q&A

  • Sephora or iPSY ? 💕💄3 Answers
  • Ultra or Sephora ? Witch do you find more better?🤔 I lov...17 Answers
  • My birthday gift from #Sephora woohoo!!!!! And some free...1 Answers
Reviews (34,369)
Q&A (400)
Media (887)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Rebecca M.
North Chelmsford, MA
44 reviews
I enjoy going to Sephora. The customer service has changed a lot. It used to be that the staff were very standoff type of people unless you were spending a ton of money. I don't have a ton of money to spend but when I do go to Sephora my purchase is a big deal to me and the ladies/gentlemen are always helpful and have helped me buy more of what I'm looking for and most of the time at more reasonable prices.
Breanna B.
Glen Carbon, IL
107 reviews
The only thing I could say that is not a positive about sephora, is that they are expensive! They have very similar products to other makeup stores. They do carry more, but I tend to go here only for a select few things. When I do, I am impressed, however the prices could be better!
Beverly N.
455 reviews
Beauty Junkie Expert Level 4
Love Sephora, but it doesn't love my wallet! ;) There are so many great products, and I love trying them all. My favorite is that you can try before you buy. It's especially handy when you want to see how a lipstick or foundation shade looks. Great staff, too, as they are friendly and helpful!
Sandra D.
Victorville, CA
15 reviews
I cannot even begin to express the joy I feel when I enter a sephora! The store carries anything from fragrances, to skin care, to hair care, to makeup! I feel like a little kid in a candy shop every time. This store has so many good and reliable products. I mostly purchase all my makeup here; Kat Von D, Too Faced, Urban Decay, and so many more! I can't wait to go to Sephora for my next purchase.
Maria L.
Brooklyn, NY
20 reviews
What I love about Sephora is their return policy. A lot of times popular beauty products can be a hit or miss and sephora gives you more options when you end up hating them. The only con about Sephora is when a new product is released it goes out quick online and the in store so it can be hard to track them down.
Melissa P.
Orem, UT
41 reviews
Beauty Junkie Expert Level 2
Sephora is a make-up lovers dream. It has anything you can think of in one place. The staff is super helpful and will let you try products before you buy them as well as suggesting products that they like. The prices are a little high but that's the only reason it wouldn't get 5 stars.
Sarai H.
58 reviews
Beauty Junkie Expert Level 1
It's rare for me to walk in a store and find what I want but I finally decided to head to a sephora near me and I loved it so much. The atmosphere is friendly and open. I love their concealer and prime water as well as their benefit pore primer. Really love the store and the friendly staff.
C C.
117 reviews
Beauty Junkie Expert Level 3
This is a great store! They have a lot of high end beauty products and a knowledgeable staff. I have done their free makeovers before where you spend $50 and get your makeup done for free. I have learned valuable skills from these makeover sessions. I would highly reccomend this store.
Jade L.
123 reviews
Beauty Junkie Expert Level 3
I love Sephora it's the number one place I go for all my beauty needs. Sephora is a place and I can rely on to have the most excellent products. I love the look of their stores and how professional all the status. All the staff always look on point and are so nice to me every time I walk into the store.
Kara M.
Plymouth, MI
7 reviews
I just purchased the new Hourglass vanish stick foundation, and it is definitely worth the hype! I have many different foundations and this one will quickly become a favorite! Beautiful finish for my dry skin, with easy blendability!
Brittany S.
Twp Washinton, NJ
41 reviews
Has anyone ever gotten any cool samples from here?
Shae A.
Pendleton, OR
291 reviews
Beauty Junkie Expert Level 3
What do you like more -- Sephora or ulta??
Danielle G.
Greensboro, NC
149 reviews
Which would you prefer ? Sephora or MAC ?
Maddy M.
Lisbon, OH
7 reviews
I am looking for a new foundation that works for me. I currently use MAC prolong wear and it gives good coverage but I feel that it leaves my skin looking oily by the end of the day. My skin is very oily and also I have some acne, so I am looking for a full coverage makeup that will not leave my skin oily. Any suggestions?
Madame c.
5 reviews
Beauty Junkie Expert Level 5
If I asked you to choose, what would you choose ??? SephoraMAC Cosmetics

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