BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,300 Reviews

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Reviews (34300)
Q&A (380)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Alexandra A.
Modesto, CA
68 reviews
Beauty Junkie Expert Level 2
Sephora is a great place to find tons of makeup products that you're looking for. It offers a wide variety of different brands and the employees are always happy to give you free samples of different products. I always recommend going to Sephora to purchase any makeup product that you need.
Gaby P.
Tustin, CA
26 reviews
I could shop at Sephora every day if my paycheck allowed me to. The app is so easy and quick. I have two day free shipping which makes it even better. But I also love going to the store to check out and try new products and it's so nice to get some samples before investing in the product.
Rosamelia P.
39 reviews
amo sephora de verdad que lo que mas me gusta es la atención, que siempre tienen los productos que estan de moda o en tendencia en el mercado te asesoran muy bien, consigues literalmente uno en cada esquina, te prueban el maquillaje y lo mejor de todo sin duda que te regalan muchas muestras.
Selena P.
Albertville, AL
184 reviews
Beauty Junkie Expert Level 4
I really love Sephora and any time I get to go shopping in there is a nightmare for my husbamd and then horrid repercussions for me, but hey I love it in there and it is a wonderful heaven of makeup! I even love the Sephora brand makeup and I have the whole brush set by Sephora and it is awesome!
Emily S.
Saint Louis, MO
66 reviews
Beauty Junkie Expert Level 2
Sephora has the best customer service. The absolute best. You can try anything on and everyone will always help you find the right color. AFter my purse was stolen, I needed a TON of new makeup. They helped me get the right shades of concealer, lipsticks, etc. They always have a huge variety and are also cognizant of your budget (I tend to prefer MU forever or Sephora brand over, say...Chanel)
Amy C.
85 reviews

Sephora staff are always very knowledgeable and helpful when I enter the store. If I go alone it's nice to have them help me color match and tell me their opinion about why would look best with my face and skin tone. I enjoy he reward points and free Birthday items Sephora offers as well.
Jaida H.
Lansing , IL
10 reviews
Just recently bought my first beauty blender and the service was the BEST EVERRRRRRR, going back for my face masks. This is the best one stop shop for everything beauty.
Alisha M.
Irvine, CA
17 reviews
Beauty Junkie Expert Level 1
Sephora is my go to store for any of my makeup and skincare needs. They have an awesome rewards program that rewards your make up obsession! They also have samples to try in case you want to try a product before purchasing the full size. They also have a flexible return and exchange policy!
vanessa n.
Trabuco Canyon, CA
8 reviews
This too faced mascara is amazing. (the one in the image is a mini). However, I would not personally recommend this for asian eyes. For a mascara, it is not too expensive for the beautiful wand and formula. If you have Asian eyes, I recommend the lash blast fusion from covergirl, and their mascaras are more affordable! I learned that the brand doesn't matter when it comes to mascara. It is important to switch out mascaras every 2-3 months though!
Caitlin G.
138 reviews
Beauty Junkie Expert Level 4
I love this store!!!! The look is everything. They have great quality items and a huge variety of things to chose from. The items are usually on the higher end, but definitely worth it. The only downside is the customer service in some of their stores. Could definitely use some training and improvement.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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