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BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,286 Reviews

Top Questions See all 2,040 Q&A

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Reviews (34286)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Samantha C.
Airdrie, AB
108 reviews
Beauty Junkie Expert Level 4
Sephora is the motherland. The heavenly soul. The home to all that is glorious and good. I cant stop going in. Its like a a dangerous infection. I know I shouldn't, but I must. I feel like a walking Romeo and Juliet play sometimes. I try to just walk by, but something pulls me in without fail. I cant fight it.
Emily L.
168 reviews
Sephora is life, they have great deals and actually is the first spot I go to when there's a new product. Sephora is not that expensive I believe it's affordable. The best thing about it are the bday gifts every year, the points being collected whether you're a VIP beauty insider, beauty insider or a VIB ROUGE.
Hannah H.
Gainesville, FL
9 reviews
I'm a VIB. I love the perks, the point, and the free birthday gifts. Great quality sephora brand beauty products. I use their eyebrow pencils religiously. Their shadows and loose powders are nice too for the price. I recommend shopping here.
Hannah O.
Craigsville, WV
3 reviews
The Sephora 10 HR Wear Perfection Foundation conceals blemishes, dark spots, and pigmentation marks like magic, and leaves you with a beautiful, natural finish. The foundation blends well on the skin, and lasts all day. This foundation is oil-free, so it doesn't give your skin a shiny, oil-like glow.
Jessica T.
Norristown, PA
29 reviews
Beauty Junkie Expert Level 1
I love going to Sephora. Sometimes I go in even when I do not need anything new. My favorite is the opportunity to match your face or have someone do it for you. There is no guessing involved in what you are getting. If you end up not liking it and think another would work better, they will switch it for you!
Dakota J.
86 reviews
Beauty Junkie Expert Level 4
If I could give sephora more stars than 5 then I would! The employees are crazy nice and are willing to help you with anything! They always find the right product for me and never force me to buy anything I don't want. They always check in with me to see how i'm doing and this is my go to place to get makeup!!
Joi W.
Houston, TX
13 reviews
Beauty Junkie Expert Level 3
I like to try out new things, but going in to a store like Sephora can be a little overwhelming. I love that I can go in to the store, have a conversation with a salesperson, and end up with a product I am eager to try. A big perk would also have to be the free samples. The samples I have received have resulted in being a little more daring in my beauty purchases.
Tiphani S.
North Bethesda
149 reviews
Beauty Junkie Expert Level 3
Love love Sephora. This was actually my first cosmetic job so I've tried so many products from here. The staff is usually really knowledgeable and able to help with things. The only thing is some are not good matching shampoo. My all time favorite product from Sephora is becca highlighted not one in particular I love them all.
Angela S.
407 reviews
Beauty Junkie Expert Level 4
Sephora has a great variety of makeup and fragrances available, but they can be pricey. However, it's the place to go if you're looking to play around with makeup...like if you want to switch foundation brands or want to try a new look, etc. They often sell makeup & fragrance kits, which are pricey until you break down the contents vs. regular price. I'm not a math person, but even I know that you can score a good deal with the kits.
Celine M.
Portland, OR
8 reviews
Their make up products are comparable to high end products and much more affordable. Their stores are always very clean and their staff is very helpful to assist you in finding whatever you need. Another plus is that they have a great return policy for when you purchase products that you're not satisfied with.
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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