BY SEPHORA #1 in Cosmetics & Beauty Stores

4.6 out of 5 stars
  • 5 Stars76%
  • 4 Stars19%
  • 3 Stars4%
  • 2 Stars1%
  • 1 Star0%
4.69 / 5 based on 34,291 Reviews

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Reviews (34291)
Q&A (379)
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  • "I love how friendly and knowledgeable all the sales staff is, and I absolutely love that they are so willing to help me find free samples." in 49 reviews
  • "Not sure if this was just a couple of employees being short with me but it's disappointing and poor customer service, not to mention not a good way to promote sales there. " in 37 reviews
  • "they have an amazing selection of things to choose from like hair products, skin care, and make up best of all is the beauty insider program for every dollar spent you receive a point and they're 3 different types of insiders I'm on my 2nd stage and almost on my third and their birthday gifts are great love sephora." in 27 reviews
  • "The only thing I wish was that they had a better rewards program such as getting a percentage off with the amount of money you spend similar to Ulta. " in 27 reviews
  • "I love this store, the return policy is great you can try on the product ams if you're not happy you can return it for a full refund. " in 24 reviews
Stephanie H.
Miami, FL
318 reviews
Beauty Junkie Expert Level 5
I love Sephora's stores because I get a glamorous experience every time I go in their stores, although management at a lot of their stores are not very friendly. It's generally well-stocked, clean, and organized, and I love that the store designs are consistent across the board so I can always find what I'm looking for.
Mae M.
160 reviews
Beauty Junkie Expert Level 3
Sephora has a very nice selection of high end makeup products. When I want to find something that I can't normally find at Ulta I usually find myself going to Sephora stores. Sadly my Sephora is small but it still holds good finds. I recommend going and checking it out or ordering from their website. They also have sales a lot.
Ashleigh W.
132 reviews
Beauty Junkie Expert Level 4
I love this store so much, though I used to write it off as being too expensive. I went into the store two days before Christmas, so it was very busy but the employees were very helpful. They didn't have what I was looking for, but I ended up purchasing Kat Von D products that I'd been lusting over for a very long time.
Stephanie V.
75 reviews
I love Sephora and luckily I am a VIB member so shipping is free! I recently just bought the new Becca primer from Sephora. I had to order it online since our sephora is the last to get new products. I love the app it is very user friendly and always get a ton of free samples. I prefer ordering online for the extra samples than buying in the store. Sephora is always a go to and their easy return policy makes it worth shopping there!
Jennifer A.
Woodside, NY
9 reviews
Beauty Junkie Expert Level 2
I absolutely love Sephora. They have amazing products and I love that you can try on the makeup before you buy it. Trying on the products before you make a purchase is so convenient. It saves me from having to make a trip back to the store to return something. The staff is also so friendly and they are always willing to help you find the perfect makeup for your skin tone.
Elizabeth G.
82 reviews
Bless the people who created Sephora. Otherwise, I don't know where else I would get beauty products. Sephora is a convenient beauty store that is always full of helpful, caring staff members, who wish to help you with any concern you have. Their focus is to enhance the beauty you already have, plus a few extras here and there. You will find every brand name product you can recall in this store. Simply put, it is beauty heaven.
carissa b.
Astoria, NY
72 reviews
Beauty Junkie Expert Level 4
While some of the products available are higher in price, they really do have great customer service. Their employees know their stuff usually, and they will take the time to actually try to help you find what you need. They generally will give you samples as well so you can test products. Its more about help than about sales.
Angela S.
407 reviews
Beauty Junkie Expert Level 4
Sephora has a great variety of makeup and fragrances available, but they can be pricey. However, it's the place to go if you're looking to play around with if you want to switch foundation brands or want to try a new look, etc. They often sell makeup & fragrance kits, which are pricey until you break down the contents vs. regular price. I'm not a math person, but even I know that you can score a good deal with the kits.
Michelle P.
7 reviews
I absolutely love the Too Faced Better Than Mascara! Compared to other mascaras you are getting way more out of the price of the mascara!! The tube lasts a long time and the quality is so great for the price! I love shopping at Sephora for my makeup because they are easy to find and have so many options. They also let you try products so you don't have to spend money on stuff you don't like!
Angela D.
Claremont, CA
29 reviews
Beauty Junkie Expert Level 1
This is my go to place for new cosmetics and skincare. I love the atmosphere and the very friendly sales associates. I've been going here since junior high and I still shop there. They have a variety of brands and they always have new products coming in. Definitely check it out if you've never been there before
Annette V.
Beaumont, CA
52 reviews
Sephora or Ulta? Why?
Influenster M.
59 reviews
Is this your favorite store? If so, why?
Savanna M.
Independence, MO
35 reviews
What is your favorite brand of makeup at Sephora? Sephora brand, Urban Decay, Too faced, Nars... and many more.
Erica A.
San Marcos, TX
100 reviews
What's your favorite item from Sephora?
Diana V.
Doral, FL
127 reviews
Beauty Junkie Expert Level 2
Do you prefer Sephora or Ulta to purchase makeup?

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